Lincoln Financial Group Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Lincoln Financial Group?
Q:
Does Lincoln Financial Group offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 8am-6pm, Fri 8am-5:30pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Lincoln Financial Group below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Lincoln Financial Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative" until transferred
Below are some clips we've found from Lincoln Financial Group's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lincoln Financial Group.
To access your account information through our automated system, please say my account.
For online and mobile support, including password resets, say tech support.
To speak with a customer service representative, say representative."
Excerpt from a call with Lincoln Financial Group
Thursday, June 20, 2024 4:57 PM
What are the hours and when should I call?
Lincoln Financial Group operates the call center for this 800-234-3500 phone number Mon-Thu 8am-6pm, Fri 8am-5:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 341 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Lincoln Financial Group call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincoln Financial Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincoln Financial Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincoln Financial Group is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 341 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call Lincoln Financial Group
In summation, the best day to call Lincoln Financial Group is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lincoln Financial Group staffs the call center well on Wednesday.
Why Customers Call Lincoln Financial Group
If you have time to do a bit of reading before you call Lincoln Financial Group, we recommend you read over some of our problem-specific articles.
What is the Lincoln Financial Group's mailing address?
The mailing address for Lincoln Financial Group is as follows: Lincoln Financial Group, P.O. Box 1110, Fort Wayne, IN 46801-1110. It is important to note that this is the mailing address for regular correspondence, such as documents or inquiries. For bill payments, a different address may be provided. To ensure accuracy, it is recommended to check the specific mailing address mentioned on invoices or communication from Lincoln Financial Group.
What is the Lincoln Financial Group's cancellation policy?
Lincoln Financial Group's cancellation policy allows you to cancel your policy at any time. If you decide to cancel, it's important to notify the company as soon as possible. The cancellation process usually involves submitting a written request or contacting a customer service representative directly. Depending on the product or policy, there may be certain conditions or fees associated with the cancellation. It is recommended to review your specific policy document or contact Lincoln Financial Group's customer service for more detailed information about your cancellation options and any potential fees. Overall, Lincoln Financial Group strives to provide flexibility and assistance to customers who need to cancel their policies, ensuring a smooth and transparent process for all.
What insurance products does Lincoln Financial Group offer?
Lincoln Financial Group offers a wide range of insurance products to cater to various needs. These include life insurance, both term and permanent, which provides financial protection for loved ones in the event of death. They also offer long-term care insurance, which covers costs associated with extended care, such as nursing homes or in-home care. Another offering is disability insurance, safeguarding individuals against income loss due to disability or injury. Additionally, Lincoln Financial Group provides annuities, which are investment products that can guarantee an income stream during retirement. These insurance products are designed to provide peace of mind and financial security to individuals and families at different stages of life. With their diverse portfolio, Lincoln Financial Group strives to meet the unique needs and goals of their customers.
Top Lincoln Financial Group customer service problems
Click the link above to get answers to just about any Lincoln Financial Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Lincoln Financial Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincoln Financial Group agent. This phone number is Lincoln Financial Group's best phone number because 2,046 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-3500 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Lincoln Financial Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Lincoln Financial Group has 1 phone number. It's not always clear what is the best way to talk to Lincoln Financial Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lincoln Financial Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincoln Financial Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.