LexisNexis Consumer Center Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at LexisNexis Consumer Center?
Q:
Does LexisNexis Consumer Center offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm EST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for LexisNexis Consumer Center below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this LexisNexis Consumer Center phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this LexisNexis Consumer Center number should go right to a real human being
Below are some clips we've found from LexisNexis Consumer Center's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling LexisNexis Risk Solutions.
Your call may be monitored or recorded for quality assurance.
For authentication purposes, please have your name, address, driver's license number, and state of issue or Social Security number available.
Please hold for the next available consumer consultant.
Thank you for contacting Alaska's Next Door System. This is may I please have your first and last name?"
Excerpt from a call with LexisNexis Consumer Center
Friday, July 12, 2024 2:20 PM
In fact, much of this information on this page is superfluous because this LexisNexis Consumer Center phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
LexisNexis Consumer Center operates the call center for this 888-497-0011 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 132 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the LexisNexis Consumer Center call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LexisNexis Consumer Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LexisNexis Consumer Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call LexisNexis Consumer Center is Thursday. The most busy day to call is Monday, which averages 94% more phone calls by comparison. Again, this is based on a sample of 132 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Busiest
- Tue
- Wed
- Thu
- Quietest
- Fri
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call LexisNexis Consumer Center
In summation, the best day to call LexisNexis Consumer Center is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LexisNexis Consumer Center staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call LexisNexis Consumer Center
If you have time to do a bit of reading before you call LexisNexis Consumer Center, we recommend you read over some of our problem-specific articles.
What is LexisNexis Consumer Center?
LexisNexis Consumer Center is a comprehensive information resource designed to empower consumers with access to a vast range of public record information. It serves as a one-stop platform for individuals who want to gather comprehensive and reliable background data. This user-friendly interface allows users to conduct detailed searches on various topics, including people, businesses, legal matters, and more. By leveraging their cutting-edge technology and extensive database, LexisNexis Consumer Center aims to provide users with essential information they need to make informed decisions and protect themselves in various aspects of their lives. Whether it's for personal, professional, or legal purposes, LexisNexis Consumer Center offers a secure and efficient way to retrieve accurate data and stay informed.
Are there any fees associated with using LexisNexis Consumer Center?
No, there are no fees associated with using LexisNexis Consumer Center. This service is completely free for consumers to access and use. LexisNexis Consumer Center provides a range of resources and tools to help individuals manage and protect their personal information. Users can access their credit reports, monitor their credit scores, and receive alerts for any suspicious activities or changes in their credit file. Additionally, they can avail themselves of educational materials to enhance their understanding of credit and identity theft. LexisNexis Consumer Center aims to empower consumers with the necessary information and tools to make informed decisions about their personal finances and safeguard their identities without any cost to them.
How often is the information in my LexisNexis Consumer Center account updated?
The information in your LexisNexis Consumer Center account is updated on a regular basis. LexisNexis gathers data from a wide variety of sources, including public records, credit bureaus, and other data providers, to ensure the accuracy and comprehensiveness of the information. The frequency of updates varies depending on the source, but generally, updates occur on a monthly or quarterly basis. This ensures that you have access to the most current and relevant data available. However, it is important to note that some information may be subject to delays in reporting, such as new court filings or changes in credit balances. Rest assured, LexisNexis strives to provide the most up-to-date information in a timely manner to help you make informed decisions about your personal information.
Top LexisNexis Consumer Center customer service problems
Click the link above to get answers to just about any LexisNexis Consumer Center customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to LexisNexis Consumer Center, and their purpose. Are any of these similar to the reason you are trying to call?
Disputing incorrect driving record: "There are accidents on my report from cars I've never owned, but with my name and birthday."- From a call lasting 17m 33s , Apr 22, 2024 9:04 PM
Verification of connection: "Can you hear me now?"- From a call lasting 53s , Apr 11, 2024 5:47 PM
Conclusion and closing notes
This is LexisNexis Consumer Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LexisNexis Consumer Center agent. This phone number is LexisNexis Consumer Center's best phone number because 3,528 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-497-0011 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call LexisNexis Consumer Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, LexisNexis Consumer Center has 1 phone number. It's not always clear what is the best way to talk to LexisNexis Consumer Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for LexisNexis Consumer Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LexisNexis Consumer Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.