A:Press 1 at the first menu, next press 2, then press 4, next press 2, then press 1.Our free phone can also navigate phone menus to get a live human at LensCrafters for you.
Q:
Does LensCrafters offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm, Sat 9am-5:30pm EST.The least busy day is Saturday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for LensCrafters below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this LensCrafters phone number to document the phone system.
Here is how our research team describes the way the LensCrafters phone system greets you: Thank you for calling LensCrafters. Your privacy is important to us. Our Privacy Policy includes information about your rights and addresses the collection, use, and disclosure of your personal information. If you are calling about your Ray-Ban smart glasses, please press 1. If not, please stay on the line to hear other options.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at the first menu, next press 2, then press 4, next press 2, then press 1.
What are the hours and when should I call?
LensCrafters operates the call center for this 877-753-6727 phone number Mon-Fri 8:30am-5:30pm, Sat 9am-5:30pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the LensCrafters call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LensCrafters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LensCrafters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call LensCrafters is Saturday.The most busy day to call is Friday, which averages 333% more phone calls by comparison.Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
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Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
Use this link to find customer service help through their website
As a last, sometimes only, resort- LensCrafters customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is LensCrafters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LensCrafters agent. This phone number is LensCrafters's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-753-6727 include and other customer service issues. Rather than trying to call LensCrafters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, LensCrafters has 1 phone number. It's not always clear what is the best way to talk to LensCrafters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for LensCrafters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LensCrafters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.