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Konami Customer Service

Phone Number & Contact Info

Konami's Best Phone Number

310-220-8100
Calls Customer Service·Most popular Konami number
Q:

How do I talk to a live human at Konami?

A:Press 4, then 0
Q:

Does Konami offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Konami phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then 0

What are the hours and when should I call?

Konami operates the call center for this 310-220-8100 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Konami phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Konami staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Konami is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Konami

In summation, the best day to call Konami is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Konami number, but it is also the day with the shortest hold times.

Why Customers Call Konami

If you have time to do a bit of reading before you call Konami, we recommend you read over some of our problem-specific articles.

What payment methods are accepted on Konami?

Konami accepts various payment methods to ensure convenience and accessibility for users. We strive to offer flexible options for purchasing our products and services. Currently, our accepted payment methods include major credit and debit cards such as Visa, Mastercard, and American Express. We also support digital payment platforms like PayPal, Apple Pay, and Google Pay. By offering these options, we aim to accommodate the preferences and needs of our diverse user base. Please note that specific payment methods may vary depending on your region or the platform through which you access Konami's products. Rest assured, our goal is to provide a seamless and secure payment experience for all our valued customers.

Are there any age restrictions to use Konami services?

Yes, there are age restrictions to use Konami services. Konami aims to adhere to relevant laws and regulations, as well as protect the privacy and safety of underage users. Consequently, the use of their services is typically limited to individuals who are at least 13 years old. However, there may be certain services or features within Konami's offerings that have specific age restrictions or requirements. It is recommended that users consult the terms and conditions or specific product information to determine any additional age restrictions or limitations. Ultimately, Konami prioritizes providing a secure and appropriate environment for all users while complying with applicable legal requirements.

Can I play Konami games offline?

Yes, you can play Konami games offline. Most Konami games are designed to be played offline, allowing players to enjoy their gaming experience without requiring an internet connection. Whether on consoles, handheld devices, or PCs, Konami offers a wide range of games that can be enjoyed offline. However, some games may offer additional online features or multiplayer options that require an internet connection. It is important to note that specific game requirements may vary, so it is advisable to refer to the game's documentation or contact Konami support for further information on offline playability for a particular game. Regardless, Konami ensures that players can immerse themselves in their beloved games even when offline.

Top Konami customer service problems

Click the link above to get answers to just about any Konami customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Konami Customer Service Contacts

There are of course other ways to contact Konami customer service besides the phone. Below we list the best ones, by medium.

Konami Customer Help Desk / Web Support

As a last, sometimes only, resort- Konami customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Konami's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Konami agent. This phone number is Konami's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 310-220-8100 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Konami first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Konami has 1 phone number. It's not always clear what is the best way to talk to Konami representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Konami. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Konami. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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