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Knewton Customer Service

Phone Number & Contact Info

Knewton's Best Phone Number

212-563-9866
Calls Customer Service·Most popular Knewton number
Q:

How do I talk to a live human at Knewton?

A:Calling this Knewton number should go right to a real human being
Q:

Does Knewton offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Knewton phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Knewton number should go right to a real human being
In fact, much of this information on this page is superfluous because this Knewton phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Knewton operates the call center for this 212-563-9866 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Knewton phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Knewton staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Knewton is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Knewton

In summation, the best day to call Knewton is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Knewton staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Knewton

If you have time to do a bit of reading before you call Knewton, we recommend you read over some of our problem-specific articles.

Is Knewton accessible for people with disabilities?

Yes, Knewton is accessible for people with disabilities. We are committed to providing an inclusive and user-friendly experience for all individuals. Our platform follows accessibility guidelines and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1. We offer features such as screen reader compatibility, keyboard navigation options, and adjustable font sizes to cater to various needs. Knewton strives to ensure that our content is accessible to those with visual impairments, hearing impairments, motor disabilities, and other disabilities. We continuously work to improve our accessibility features and welcome feedback from our users to better serve the diverse needs of all learners.

What is the cost of using Knewton?

The cost of using Knewton varies depending on the specific product or service you are interested in. Knewton offers a range of educational solutions for individuals, schools, and businesses, each with its own pricing structure. For individual learners, Knewton offers affordable subscription plans for their online courses and test preparation materials. Schools and universities can request a quote from Knewton based on their specific needs and the number of students they want to enroll. Businesses can also reach out to Knewton for customized solutions and pricing options tailored to their requirements. To get detailed pricing information and explore the available options, we recommend contacting Knewton directly or visiting their website.

Is there a free trial available for Knewton?

Yes, Knewton offers a free trial for students to experience their adaptive learning platform. The free trial allows users to explore and interact with Knewton's personalized education tools. During the trial, students can access a limited range of content and features to understand how Knewton adapts and tailors their learning materials to individual needs. This enables users to gauge the effectiveness of the platform and its personalized approach before committing to a subscription. The free trial period provides valuable insight into the benefits of Knewton's adaptive learning technology, helping users make an informed decision about their educational needs.

Top Knewton customer service problems

Click the link above to get answers to just about any Knewton customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Knewton's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Knewton agent. This phone number is Knewton's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-563-9866 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Knewton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Knewton has 1 phone number. It's not always clear what is the best way to talk to Knewton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Knewton. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Knewton. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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