Kaplan Test Prep Customer Service

Phone Number & Contact Info

Kaplan Test Prep's Best Phone Number

800-527-8378
Toll-free·Calls Customer Service·Most popular Kaplan Test Prep number
Q:

How do I talk to a live human at Kaplan Test Prep?

A:Keep pressing 0
Q:

Does Kaplan Test Prep offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kaplan Test Prep phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0

What are the hours and when should I call?

Kaplan Test Prep operates the call center for this 800-527-8378 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kaplan Test Prep phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kaplan Test Prep staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kaplan Test Prep is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Kaplan Test Prep

In summation, the best day to call Kaplan Test Prep is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kaplan Test Prep staffs the call center well on Thursday.

Why Customers Call Kaplan Test Prep

If you have time to do a bit of reading before you call Kaplan Test Prep, we recommend you read over some of our problem-specific articles.

How long are the Kaplan Test Prep courses?

The length of Kaplan Test Prep courses varies depending on the specific program. Kaplan offers a flexible range of options tailored to fit different schedules and needs. For example, their comprehensive classroom courses typically span between 4 and 16 weeks, with classes typically held once or twice a week. On the other hand, self-paced online courses allow students to study at their own pace, providing access to course materials for a specific duration of time, usually ranging from 3 months to 1 year. Additionally, Kaplan also offers shorter duration courses focusing on specific test sections or strategies for those who prefer more targeted learning. Overall, Kaplan Test Prep strives to accommodate different timelines, providing students with various course options to suit their preferences and study goals.

What types of tests does Kaplan Test Prep offer?

Kaplan Test Prep offers a wide range of test preparation programs for various exams. They provide comprehensive resources and strategies for standardized tests such as the SAT, ACT, GRE, GMAT, LSAT, MCAT, and many others. For students pursuing college admissions, Kaplan offers test prep for SAT Subject Tests and AP exams. Additionally, they provide guidance for professional licensing exams like the Bar Exam, NCLEX, USMLE, and more. Kaplan also offers academic tutoring and English language programs. Their courses are designed to cater to individual needs and learning styles, with options ranging from self-paced online study to in-person classroom instruction. With their expertise and proven track record, Kaplan Test Prep helps students achieve their score goals and succeed in their academic and professional pursuits.

Can I access Kaplan Test Prep materials online?

Yes, Kaplan Test Prep offers online access to their materials. Students can access their comprehensive study guides, practice tests, video lessons, and interactive quizzes through their online platform. This allows students to study at their own pace and on their preferred schedule. The online materials are accessible 24/7, ensuring that students can study whenever and wherever they choose. Additionally, Kaplan provides personalized study plans and progress tracking tools to help students stay organized and focus on areas that need improvement. With online access, students can effectively prepare for their exams, whether it is the SAT, ACT, GRE, GMAT, or any other standardized test, from the comfort of their own homes.

Top Kaplan Test Prep customer service problems

Click the link above to get answers to just about any Kaplan Test Prep customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Kaplan Test Prep's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kaplan Test Prep agent. This phone number is Kaplan Test Prep's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-527-8378 include and other customer service issues. Rather than trying to call Kaplan Test Prep first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kaplan Test Prep has 1 phone number. It's not always clear what is the best way to talk to Kaplan Test Prep representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kaplan Test Prep. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kaplan Test Prep. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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