Kaiser Permanente - Hawaii Customer Service

Phone Number & Contact Info

Kaiser Permanente - Hawaii's Best Phone Number

800-966-5955
Toll-free·Calls Customer Service·Most popular Kaiser Permanente - Hawaii number
Q:

How do I talk to a live human at Kaiser Permanente - Hawaii?

A:At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.
Q:

Does Kaiser Permanente - Hawaii offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm, Sat 8am-12pm HST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kaiser Permanente - Hawaii phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.
Here is how our research team describes the way the Kaiser Permanente - Hawaii phone system greets you: Appointments or advice: press 1, Billing or claims: press 2, Plans or coverage: press 3, Locations: press 4, or for more options: press 5.

What are the hours and when should I call?

Kaiser Permanente - Hawaii operates the call center for this 800-966-5955 phone number Mon-Fri 8am-5pm, Sat 8am-12pm HST. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kaiser Permanente - Hawaii phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kaiser Permanente - Hawaii staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kaiser Permanente - Hawaii is Friday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Kaiser Permanente - Hawaii

In summation, the best day to call Kaiser Permanente - Hawaii is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kaiser Permanente - Hawaii staffs the call center well on Friday.

Why Customers Call Kaiser Permanente - Hawaii

If you have time to do a bit of reading before you call Kaiser Permanente - Hawaii, we recommend you read over some of our problem-specific articles.

What services does Kaiser Permanente - Hawaii offer?

Kaiser Permanente - Hawaii offers a wide range of healthcare services to its members. These services include primary care, specialty care, emergency care, hospital stays, and prescription medications. Primary care services encompass routine check-ups, preventive care, and treatment for common illnesses and injuries. Specialty care covers areas such as cardiology, dermatology, neurology, and orthopedics, ensuring comprehensive medical attention. Additionally, Kaiser Permanente - Hawaii provides 24/7 emergency care for unexpected medical situations and has a network of hospitals for inpatient stays when necessary. Members can also benefit from convenient access to prescribed medications through Kaiser Permanente's pharmacies. With a focus on fostering overall wellness and providing comprehensive medical care, Kaiser Permanente - Hawaii aims to ensure the health and well-being of its members.

Top Kaiser Permanente - Hawaii customer service problems

Click the link above to get answers to just about any Kaiser Permanente - Hawaii customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Kaiser Permanente - Hawaii's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kaiser Permanente - Hawaii agent. This phone number is Kaiser Permanente - Hawaii's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-966-5955 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Kaiser Permanente - Hawaii first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kaiser Permanente - Hawaii has 1 phone number. It's not always clear what is the best way to talk to Kaiser Permanente - Hawaii representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kaiser Permanente - Hawaii. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kaiser Permanente - Hawaii. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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