How do I talk to a live human at Kaiser Permanente - Hawaii?
A:At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.Our free phone can also navigate phone menus to get a live human at Kaiser Permanente - Hawaii for you.
Q:
Does Kaiser Permanente - Hawaii offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm, Sat 8am-12pm HST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kaiser Permanente - Hawaii below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kaiser Permanente - Hawaii phone number to document the phone system.
Here is how our research team describes the way the Kaiser Permanente - Hawaii phone system greets you: Appointments or advice: press 1, Billing or claims: press 2, Plans or coverage: press 3, Locations: press 4, or for more options: press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.
Below are some clips we've found from Kaiser Permanente - Hawaii's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Kaiser Permanente member services.
You think you are having a medical or psychiatric emergency, hang up and dial nine one one or go to the nearest hospital.
For quality of service, we may record or monitor your call."
Excerpt from a call with Kaiser Permanente - Hawaii
Monday, October 28, 2024 9:49 PM
What are the hours and when should I call?
Kaiser Permanente - Hawaii operates the call center for this 800-966-5955 phone number Mon-Fri 8am-5pm, Sat 8am-12pm HST.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kaiser Permanente - Hawaii call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kaiser Permanente - Hawaii phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kaiser Permanente - Hawaii staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kaiser Permanente - Hawaii is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Kaiser Permanente - Hawaii is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kaiser Permanente - Hawaii staffs the call center well on Friday.
Why Customers Call Kaiser Permanente - Hawaii
If you have time to do a bit of reading before you call Kaiser Permanente - Hawaii, we recommend you read over some of our problem-specific articles.
Kaiser Permanente - Hawaii offers a wide range of healthcare services to its members. These services include primary care, specialty care, emergency care, hospital stays, and prescription medications. Primary care services encompass routine check-ups, preventive care, and treatment for common illnesses and injuries. Specialty care covers areas such as cardiology, dermatology, neurology, and orthopedics, ensuring comprehensive medical attention. Additionally, Kaiser Permanente - Hawaii provides 24/7 emergency care for unexpected medical situations and has a network of hospitals for inpatient stays when necessary. Members can also benefit from convenient access to prescribed medications through Kaiser Permanente's pharmacies. With a focus on fostering overall wellness and providing comprehensive medical care, Kaiser Permanente - Hawaii aims to ensure the health and well-being of its members.
Click the link above to get answers to just about any Kaiser Permanente - Hawaii customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Kaiser Permanente - Hawaii is extracted from issues that customers have reported to GetHuman.
This is Kaiser Permanente - Hawaii's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kaiser Permanente - Hawaii agent. This phone number is Kaiser Permanente - Hawaii's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-966-5955 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Kaiser Permanente - Hawaii first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kaiser Permanente - Hawaii has 1 phone number. It's not always clear what is the best way to talk to Kaiser Permanente - Hawaii representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kaiser Permanente - Hawaii. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kaiser Permanente - Hawaii. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.