John Deere Phone Number

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Customer service
Current Wait: 56 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

Husband trying to attach ** quick hitch blower to the x*** and we don't know where the...
Reference Account Number *************On October ** I sent JD their form to change the...
I have a JD E*** that i purchased in June ****.*I have *.*hrs of engine use on it curre...
Sir I am in vary bad condition my tractor is out of condition and session is start now...
The setup is impossible. The app keeps telling me my email isn't valid. It's the only...
Over the years of ownership of a John Deere riding mower, I have become confused about...
Jhondeer ****d price in UP
I have a JD ***TLB loader backhoe with front and rear remotes, and *rd SCV switching. I...
I need to find out what year a tractor is all i know is that its a **** and the serial...
My John Deere Tractor No. is UP ** V ****.*I have received NOC from your department and...
I’m wondering what a **** L*** is rated to do.
I bought a john deere x*** tractor on may ** ****, I mowed my grass this tractor bucks...
They said they warrante is one year or *** hours, well i's still waiting for some one t...
would like to know the weight requirement to start the D*** mower?
See more recent reasons for calling

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Our Editor's Notes on John Deere's Phone-Based Customer Care

John Deere is a major American manufacturer of agricultural, heavy-lifting, and industrial equipment. As one of the largest companies of its type in the world, and as one that offers its own financing options, it isn't surprising that John Deere gets a lot of customer service calls each and every day.

Why Do People Call John Deere Customer Support?

People call John Deere customer support for a range of reasons, including:

  • Questions about John Deere products and services
  • Filing warranty claims
  • Questions about financing programs
  • Billing issues
  • Request for service and repairs
  • Technical support for John Deere's website or assisting with using product features

Best Practices for Calling John Deere Customer Service

There are many things that you can do to help ensure that your call to John Deere customer service is handled appropriately:

  • Like many large companies, John Deere has multiple divisions, each with its own customer service department. Ensure you are calling the right number by checking John Deere's "Contact Us" website.
  • Assemble relevant documentation. This might include purchase contracts, billing statements, financing agreements or communications regarding your issue with either John Deere or your dealership.
  • If you are calling for technical support, be close to your computer, vehicle or machine so that you and the customer service representative can troubleshoot together.
  • Keep pen and paper close at hand so that you have the opportunity to take notes during your call.

How do Consumers Feel About Calling John Deere Customer Service?

Consumers seem relatively satisfied with John Deere's customer service: There does not appear to be a pattern of negative reports in the news media or online.

What Kind of Issues Can a John Deere Customer Service Representative Resolve?

A John Deere customer service representative can resolve many issues, including providing guidance on vehicle and machine features, help with technical problems regarding John Deere's website and assisting with financing issues and billing questions.

What Can't Be Resolved With a Call to John Deere Customer Service?

While a John Deere customer service agent may be able to provide troubleshooting assistance, mechanical issues are likely to require a dealer's assistance.

If you applied for credit financing through John Deere, keep in mind that customer service representatives likely can't make decisions about whether you are approved or not.

In addition, if you need a forbearance or other assistance with your financing, you may find that the representative isn't the person making the final decision about your case. In such situations, you may have to escalate your request to someone higher up in the financial division.

What Should You Do If You Have an Unsuccessful Call with John Deere?

If you get off the phone with John Deere and are dissatisfied with the customer service you received, don't give up. You may still be able to get your questions answered or issues resolved.

First, look over any notes you took during your call to John Deere customer service. You may be able to identify misunderstandings or other issues that could have resulted in a less-than-satisfactory customer support call.

Next, call back. The next John Deere representative that you speak to may have more experience or better training than the first agent you spoke to. This new agent may be in a better position to understand your concerns and provide solutions.

If a second call doesn't work out, try getting in touch with John Deere customer service in another way. John Deere does provide e-mail customer service, either through a website form or through your online account.

You can also send a letter through postal mail to John Deere. While this process can be slower than electronic communications, you may find that it is the most effective option, as it lets the recipients know that you are serious about your situation. Make sure you send the letter via some sort of traceable mail service, such as certified mail.

Another option is to connect with your dealership. The manager or owner may be willing to address your issue directly or advocate for you via direct communication with John Deere corporate.

Customer Number 800-537-8233 - by the Numbers

Phone number to dial800-537-8233
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 2; at prompt press 6.
Average wait
Current wait56
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication87%
Quality of help80%
Customer votes233
Information last updatedTue Nov 24 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

John Deere's Best Toll-Free/800 Customer Phone Number

This is John Deere's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a John Deere agent. This phone number is John Deere's Best Phone Number because 3,696 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-537-8233 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call John Deere we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, John Deere has 2 phone numbers. It's not always clear what is the best way to talk to John Deere representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting John Deere - by phone or otherwise

While 800-537-8233 is John Deere's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other John Deere customers, is by calling their 800-634-9662 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact John Deere please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for John Deere.

What is GetHuman's Relationship to John Deere?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like John Deere. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AAA Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or AAA. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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John Deere Contact Info

Other Toll-free & Customer Numbers

Customer Service800-634-9662

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