A:Must leave message for return call.Our free phone can also navigate phone menus to get a live human at Jenny Craig for you.
Q:
Does Jenny Craig offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 7am-11pm EST.The least busy day is Sunday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Jenny Craig below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Jenny Craig phone number to document the phone system.
Here is how our research team describes the way the Jenny Craig phone system greets you: Thank you for calling Jenny Craig. For quality and compliance purposes, your call may be recorded, assessed, and stored by Jenny Craig and its third-party partners. To improve our level of service, place an order, or learn more about Jenny Craig, please press 2. If you are currently on the program, please press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must leave message for return call
Below are some clips we've found from Jenny Craig's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Jenny Craig. Your call may be recorded, accessed, and stored by Nutrisystem and its third party partners.
By continuing this call, you agree to our privacy policy and the terms and conditions on jennie crag dot com.
To place an order or learn more about Jenny Craig, please press two."
Excerpt from a call with Jenny Craig
Wednesday, September 11, 2024 9:54 PM
What are the hours and when should I call?
Jenny Craig operates the call center for this 800-597-5366 phone number Mon-Sun 7am-11pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 118 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Jenny Craig call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jenny Craig phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jenny Craig staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Jenny Craig is Sunday.The most busy day to call is Monday, which averages 357% more phone calls by comparison.Again, this is based on a sample of 118 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Jenny Craig is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Jenny Craig staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Jenny Craig
If you have time to do a bit of reading before you call Jenny Craig, we recommend you read over some of our problem-specific articles.
Jenny Craig has a comprehensive refund policy in place to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may be eligible for a refund. The refund policy varies depending on the specific program you have enrolled in, so it is essential to review the terms and conditions for your package. Generally, if you cancel within the first three days of enrollment, you will receive a full refund, minus any applicable non-refundable fees. After this period, refunds may be prorated based on the length of time remaining in your program. Please note that customized food orders are non-refundable. For a detailed explanation of the refund policy, contact our customer support team, who will be more than happy to assist you.
Exercise is not required as part of the Jenny Craig program, but it is highly encouraged for optimal results. The program primarily focuses on creating a customized meal plan and providing personal support to help individuals reach their weight loss goals. However, incorporating physical activity can enhance weight loss, improve overall health, and boost energy levels. Jenny Craig offers an active living approach, providing guidance and resources to help participants make exercise a part of their daily routine. The program's support system includes consultants who can offer advice on exercise options that fit individual preferences, abilities, and lifestyle. While exercise is not obligatory, it is recommended to maximize the benefits of the Jenny Craig program.
There are no specific age restrictions for joining Jenny Craig. Our program is designed to help individuals of all ages achieve their weight loss goals and adopt a healthier lifestyle. Whether you are a young adult or a senior citizen, our expert consultants and personalized meal plans cater to your specific needs and dietary requirements. However, for participants under 18 years old, we recommend that they have parental consent and involvement throughout their journey. It is important to note that our program is not recommended for individuals under the age of 13. At Jenny Craig, we prioritize the well-being and success of all our members, regardless of their age, and are committed to providing the support and guidance needed to make healthy, long-lasting changes.
Click the link above to get answers to just about any Jenny Craig customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Jenny Craig, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel Jenny Craig account: "I would like to cancel my Jenny Craig account."
- From a call lasting 11m 42s , Oct 24, 2024 3:53 PM
Order customization and scheduling: "I want to customize my own, but it still didn't show me everything."
- From a call lasting 25m 42s , Sep 11, 2024 9:54 PM
Order status inquiry: "I wanted to check to see if my order I signed up for Jenny Craig's again, and I believe my order was canceled."
- From a call lasting 3m 46s , Apr 4, 2024 3:51 PM
Inquiring about Jenny Craig program: "So for a month is five hundred and some just for a whole month."
- From a call lasting 10m 46s , Jan 23, 2024 5:57 PM
Conclusion and closing notes
This is Jenny Craig's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jenny Craig agent. This phone number is Jenny Craig's best phone number because 63,299 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-597-5366 include and other customer service issues. Rather than trying to call Jenny Craig first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Jenny Craig has 1 phone number. It's not always clear what is the best way to talk to Jenny Craig representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Jenny Craig. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jenny Craig. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.