How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this JDate.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Below are some clips we've found from JDate.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and please listen carefully as menu options may have changed.
Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions, we will find out if this offer right for you.
Are you or is someone in your household fifty years of age or older?
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound.
Thank you for calling. This is Jessica on a recorded line."
Excerpt from a call with JDate.com
Sunday, January 28, 2024 1:46 PM
The first phone menu
"Hello, and please listen carefully carefully to the following options.
As our menu options may have changed. Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers.
This will only take a moment. By answering just a few questions, we will find out if this offer is right for you.
Are you or is someone in your household fifty years of age or older?
Are you or is someone in your household fifty years of age or older?
Thank you for calling the is Jessica on a recorded line.
Can you hear me okay?
Great.
So with our promotion today, you actually have the opportunity to receive free medical alert device.
So congratulations.
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with JDate.com
Thursday, March 21, 2024 8:04 PM
What are the hours and when should I call?
JDate.com operates the call center for this 877-453-3861 phone number Mon-Fri 8am-6pm MT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 332 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JDate.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JDate.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call JDate.com is Tuesday.The most busy day to call is Friday, which averages 77% more phone calls by comparison.Again, this is based on a sample of 332 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call JDate.com is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JDate.com staffs the call center well on Tuesday.
Why call this JDate.com number?
Below is a sample of recent calls to JDate.com, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking information about promotions: "What number do you have? About a special promotion."
- From a call lasting 1m 59s , Mar 18, 2024 11:18 PM
Account cancellation request: "I was calling JDate to see if I can cancel my account."
- From a call lasting 4m 49s , Feb 21, 2024 10:51 PM
Wrong number dialed: "I just wanted my call to go through to the person I called."
- From a call lasting 6m 33s , Feb 13, 2024 7:15 PM
More Ways to Contact JDate.com Customer Service
There are of course other ways to contact JDate.com customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- JDate.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is JDate.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JDate.com agent. This phone number is JDate.com's best phone number because 12,810 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-453-3861 include Cancel service, Account hacked, Billing Dispute, Suspended Account, Speak to an agent and other customer service issues. Rather than trying to call JDate.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, JDate.com has 1 phone number. It's not always clear what is the best way to talk to JDate.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for JDate.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like JDate.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.