J.D. Power & Associates Customer Service

Phone Number & Contact Info

J.D. Power & Associates's Best Phone Number

Toll-free·Calls Customer Service·Most popular J.D. Power & Associates number

How do I talk to a live human at J.D. Power & Associates?

A:Calling this J.D. Power & Associates number should go right to a real human being

Does J.D. Power & Associates offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this J.D. Power & Associates phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this J.D. Power & Associates number should go right to a real human being
In fact, much of this information on this page is superfluous because this J.D. Power & Associates phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

J.D. Power & Associates operates the call center for this 888-537-6937 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this J.D. Power & Associates phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like J.D. Power & Associates staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call J.D. Power & Associates is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call J.D. Power & Associates

In summation, the best day to call J.D. Power & Associates is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that J.D. Power & Associates staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call J.D. Power & Associates

If you have time to do a bit of reading before you call J.D. Power & Associates, we recommend you read over some of our problem-specific articles.

What is J.D. Power & Associates?

J.D. Power & Associates is a renowned global marketing research firm that specializes in providing consumer insights and data-driven analytics. With a rich history spanning over 50 years, J.D. Power & Associates has established itself as a trusted authority in various industries, including automotive, financial services, healthcare, utilities, and more. The company excels in collecting, analyzing, and interpreting vast amounts of consumer feedback and market research to deliver comprehensive ratings, rankings, and benchmarks for products and services. These evaluations serve as valuable resources for businesses to enhance customer satisfaction, improve product quality, and make informed strategic decisions. J.D. Power & Associates offers its expertise to help brands and organizations understand and meet the dynamic and ever-evolving needs of consumers, ultimately driving industry excellence and customer loyalty.

What industries does J.D. Power & Associates provide ratings for?

J.D. Power & Associates provides ratings for a wide range of industries, including automotive, banking, consumer electronics, health insurance, home builders, hotels, insurance, telecommunications, travel, and utilities. Their expertise and research extend across numerous sectors, aiming to help consumers make informed decisions based on reliable and unbiased ratings. Their automotive ratings cover various aspects such as vehicle quality, performance, customer satisfaction, and reliability. In addition, J.D. Power & Associates evaluates customer experiences in the banking industry, assesses consumer electronics products, and rates customer satisfaction in the hospitality industry. With their comprehensive approach, J.D. Power & Associates offers valuable insights to consumers across multiple sectors, promoting transparency and empowering informed decision-making.

Does J.D. Power & Associates offer consulting services to companies?

Yes, J.D. Power & Associates does offer consulting services to companies. As a globally recognized market research firm, we provide customized solutions to help businesses improve their performance, enhance customer experience, and drive growth. Our team of industry experts leverage our extensive data, proprietary research methodologies, and deep understanding of various sectors to offer valuable insights and recommendations. By partnering with our clients, we are able to assist in identifying challenges, developing strategies, and implementing effective solutions to address their specific needs. Our consulting services are tailored to meet the unique requirements of each company, empowering them to make informed decisions, differentiate themselves in the market, and ultimately achieve sustainable success.

Top J.D. Power & Associates customer service problems

Click the link above to get answers to just about any J.D. Power & Associates customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More J.D. Power & Associates Customer Service Contacts

There are of course other ways to contact J.D. Power & Associates customer service besides the phone. Below we list the best ones, by medium.

J.D. Power & Associates Customer Help Desk / Web Support

As a last, sometimes only, resort- J.D. Power & Associates customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is J.D. Power & Associates's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J.D. Power & Associates agent. This phone number is J.D. Power & Associates's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-537-6937 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call J.D. Power & Associates first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, J.D. Power & Associates has 1 phone number. It's not always clear what is the best way to talk to J.D. Power & Associates representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for J.D. Power & Associates. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like J.D. Power & Associates. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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