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Ikea Customer Service

Phone Number & Getting a Rep

Ikea Customer Service number

Online Help
Q:

How do I talk to a human at this Ikea number?

A:Online customer service support
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Ikea Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

All Ikea customer service contact information

This is the #2 most popular Ikea phone number out of 2. Click above to go back to the main customer service number and other contact information, including Ikea email addresses, twitter handles, and live chat options.

More Ikea Customer Phone Numbers

Customer Service

888-888-4532
Main phone number · Toll-free · Mon-Sun 9am-10pm EST · Must choose an option 1-4. · For purchasing for your business, press 1. For stock, order status, store hours, gift card balance, and store locations, press 2. For support to buy, press 3. For support after you purchase, press 4.

Member Services

800-434-4532
Toll-free · Mon-Sun 9am-10pm EST · Press 3, then 0# each time it asks for your zip code · For purchasing for your business, press 1. For stock, order status, store hours, gift card balance, and store locations, press 2. For support to buy, press 3. For support after you purchase, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Ikea phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Online customer service support

What are the hours and when should I call?

Ikea operates the call center for this Online Help phone number 24 hours, 7 days.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 309 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ikea phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ikea staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ikea is Monday. The most busy day to call Ikea is Tuesday.  Again, this is based on a sample of 309 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call Ikea is Monday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ikea staffs the call center well on Monday.
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