HowAboutWe Customer Service

Phone Number & Contact Info

HowAboutWe's Best Phone Number

718-666-3720
Calls Customer Service·Most popular HowAboutWe number
Q:

How do I talk to a live human at HowAboutWe?

A:Press 0.
Q:

Does HowAboutWe offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this HowAboutWe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

HowAboutWe operates the call center for this 718-666-3720 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HowAboutWe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HowAboutWe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HowAboutWe is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call HowAboutWe

In summation, the best day to call HowAboutWe is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that HowAboutWe staffs the call center well on Thursday.

Why Customers Call HowAboutWe

If you have time to do a bit of reading before you call HowAboutWe, we recommend you read over some of our problem-specific articles.

How does HowAboutWe work?

HowAboutWe is a unique online dating platform that focuses on connecting people based on their shared interests and activities. To start using the service, simply create a profile and browse through other members' curated date ideas. You can propose a date by selecting an idea or create your own, and if someone is interested, they can respond and initiate a conversation. HowAboutWe emphasizes getting offline and meeting in person, so when you find someone you want to meet, you can easily arrange a date. The platform also offers a "Tonight" feature, allowing you to find and meet someone for a spontaneous date that very evening. With HowAboutWe, you can step away from traditional profiles and focus on real, engaging dates right from the start.

What is the cost of joining HowAboutWe?

At HowAboutWe, joining is absolutely free! Our basic membership allows you to create a profile, browse through potential matches, and access some of our messaging features. However, to enhance your dating experience and take advantage of premium features such as sending unlimited messages and accessing advanced search filters, you can opt for our affordable subscription plans. The current pricing for our premium membership starts at just $9.99 per month, with discounts available for longer-term subscriptions. We strive to provide a high-quality and enjoyable dating service while keeping our costs as reasonable as possible. Join HowAboutWe today and start exploring meaningful connections without breaking the bank!

What are the payment options for HowAboutWe?

At HowAboutWe, we offer convenient and secure payment options for our users. You can choose to pay for our premium subscription plans using a credit or debit card. We accept major card providers such as Visa, Mastercard, American Express, and Discover. Our payment process is encrypted and meets industry standards to ensure your financial information remains protected. We also provide the option for automatic renewal, so you can enjoy uninterrupted access to our enhanced features and benefits. Should you need assistance or have any payment-related questions, our dedicated support team is always here to help. Explore a world of exciting dates and relationships with HowAboutWe while enjoying flexible and hassle-free payment options.

Top HowAboutWe customer service problems

Click the link above to get answers to just about any HowAboutWe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call HowAboutWe is extracted from issues that customers have reported to GetHuman.
HowAboutWe issues reported to GetHuman

More HowAboutWe Customer Service Contacts

There are of course other ways to contact HowAboutWe customer service besides the phone. Below we list the best ones, by medium.

HowAboutWe Customer Email Addresses

theteam@howaboutwe.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and HowAboutWe will reply our your email.

HowAboutWe Customer Help Desk / Web Support

howaboutwe.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- HowAboutWe customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HowAboutWe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HowAboutWe agent. This phone number is HowAboutWe's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 718-666-3720 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call HowAboutWe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, HowAboutWe has 1 phone number. It's not always clear what is the best way to talk to HowAboutWe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HowAboutWe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HowAboutWe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!