Honeywell Phone Number

Call Honeywell customer service faster with GetHuman

Customer service
  • Calls Honeywell's Customer Service department
  • The average hold time is 70m
  • The current wait is approximately 125m
  • Hours are Mon-Fri 12am-9pm EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Honeywell agent: Press 1 then 1 then 9
  • What you hear when you call: For thermostats or whole house humidifiers, press 1. For heaters or fans, press 2. For technical support, press 3. For all other products, press 4.

The Editor's Notes on Honeywell's Phone-Based Customer Care

Honeywell is a major manufacturing conglomerate that produces and sells a range of industrial, business and consumer products and services. The company is particularly known for its consumer division, which includes smart home devices, heating and cooling products, air purification, home security products and safety wearables, such as protective goggles.

Given the size and scope of Honeywell, it isn't surprising that it receives a huge volume of customer service calls each and every day. Still, there are many things that consumers can do to get a resolution to any issues that they are having with Honeywell products and services.

Why Do People Call Honeywell Customer Support?

People call Honeywell customer support for a range of reasons, including:

  • Questions about Honeywell products and services
  • Ordering products and services
  • Technical support and troubleshooting
  • Requests to change or cancel orders
  • Help with warranties, returns and exchanges

Best Practices for Calling Honeywell Customer Service

To receive fast, professional service when you call Honeywell customer service, consider the following tips:

  • Before calling, make sure you have the right number. Like many large companies, Honeywell has many different divisions, each with its own customer service department. You can find the correct number on your product manual or Honeywell's website.
  • Assemble necessary documentation before calling. This may include purchase receipts, product model numbers, correspondence between you and Honeywell or the retailer that sold you the product, or written warranties.
  • Have pen and paper in front of you so that you can take notes during the call.

How do Consumers Feel About Calling Honeywell Customer Service?

Honeywell appears to have a decent reputation for providing customer service. There is no evidence that the company has any longstanding customer support issues.

What Kind of Issues can Honeywell Customer Service Representative Resolve?

Honeywell customer service representatives can resolve many consumer issues, including providing information about products, helping customers to understand the features of their Honeywell products, assisting with troubleshooting, authorizing returns, addressing billing issues and changing or canceling direct orders.

What Can't Be Resolved With a Call to Honeywell Customer Service?

Honeywell customer service can handle most concerns, but there are issues that may be difficult to resolve over the phone. These include incompatibilities between Honeywell products and third-party products and services. While a customer service representative may be able to recommend a workaround, ultimately, Honeywell can't be responsible for fixing these issues.

Other issues may include problems with third-party financing companies as well as retailers of Honeywell products. Honeywell may be able to take a report, but often has no control over the business practices of unrelated companies.

What Should You Do If You Have an Unsuccessful Call with Honeywell?

If you get off the phone with Honeywell and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still be able to get answers or achieve a resolution.

First, review the notes that you took during your call. They may reveal areas of misunderstanding or miscommunication that led to the failure of your first communication with Honeywell customer service.

Next, call back. The next representative may be in a better position to understand and address your concern. Politely explain that this is your second call and carefully describe your situation and the resolution you'd like to achieve.

If you are unable to resolve your issue, try getting in touch a different way. Honeywell does offer customer service via email and you might also be able to reach out via social media to see if you can get assistance. Either approach provides you with written evidence of your communication, which can be useful if you have to escalate your case.

Reasons customers like you called recently

How to navigate my thermostat put it on ** cool automatic
Put in my thermostat on ** Auto cool permanent hold
Heating control valves not working properly
Need some help programming this thermostat it's hot in my house and I can't take it any...
Do you have old thermostats*For a heat pump mine is a model no. LR *****
Fan want shut off , is it thermostat or blower in heat pump
I reset thermostat now i dont know correct protocols to get it to turn back on
My phone number is on all of Honeywell's invoices and I need it removed.My phone number...
My Lyric Thermostat is not working. I replaced it with a new battery. It did not work...
thermostat not working, used pro to replace and got charged $***
Dear Sir, ** **We wish to introduce ourselves as a company dealing in Water Treatment P...
Hello. I'm an owner of a T*R thermostat. I believe it's faulty. Set Value **.*, Present...
Hello. I'm an owner of a T*R thermostat. I believe it's faulty. Set Value **.**, Presen...
December ***********MR DARIUS ADAMCZYK*CEO HONEYWELL**Ref .: Proposal for a novel devic...
My Honeywell RTH**** thermostats will not register. The wifi is connected. My account h...

Honeywell Customer Phone Number 877-841-2840 - Stats

Phone number to dial877-841-2840
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 12am-9pm EST
Best time to dial10:15am
Average wait70 minutes
Current wait125 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat, email
Quality of communication90%
Quality of help88%
Customer votes302
Information last updatedThu Nov 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Honeywell's Best Toll-Free/800 Customer Phone Number

This is Honeywell's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honeywell agent. This phone number is Honeywell's Best Phone Number because 3,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-841-2840 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Honeywell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, Honeywell has 1 phone number. It's not always clear what is the best way to talk to Honeywell representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Honeywell?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Honeywell. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Honeywell, including live chat and email and their website / help desk. Visit our Honeywell Customer Service page for more information.
Honeywell Customer ServiceHoneywell Call-back Service

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!