How do I talk to a human at this Health Net number?
A:Press three to speak to a customer service representative; there may be some wait time.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Health Net Provider Services?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.
This is the #2 most popular Health Net phone number out of 5. Click above to go back to the main customer service number and other contact information, including Health Net email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 1-4, then wait on the line until transferred to a representative. · Current or new member, press 1. Provider, press 2. Broker, press 3. Purchasing a plan, press 4. Status of application, press 5. Or if you know the extension of the person you want to talk to, press it now.
Toll-free · 24 hours, 7 days · Calling this Health Net number should go right to a real human being · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.
Toll-free · 24 hours, 7 days · Dial 00. · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.
Toll-free · 24 hours, 7 days · Washington state member claims · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Health Net phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press three to speak to a customer service representative; there may be some wait time.
Here is how our research team describes the way the Health Net phone system greets you: Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.
Below are some clips we've found from Health Net's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling HealthNet Community Solutions.
For your convenience, interpreter services are provided for free.
To continue in English, please press zero.
If this is an emergency, please hang up and dial nine one one.
Or go to your nearest emergency room. To speak to a about a current mental health crisis, press star."
Excerpt from a call with Health Net
Thursday, August 1, 2024 9:01 PM
What are the hours and when should I call?
Health Net operates the call center for this 800-675-6110 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,410 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Health Net phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Health Net staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Health Net is Friday.The most busy day to call is Monday.Again, this is based on a sample of 2,410 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Health Net is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Health Net staffs the call center well on Friday.
Why call this Health Net number?
Below is a sample of recent calls to Health Net, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 2m 20s , Aug 1, 2024 9:05 PM
: ""
- From a call lasting 17s , Aug 1, 2024 9:05 PM
: ""
- From a call lasting 4m 7s , Aug 1, 2024 9:01 PM
Technical support question: "Did I say use or settings folder?"
- From a call lasting 1m 34s , May 4, 2024 4:27 AM