Health Net Group Plans

Phone Number & Getting a Rep

Health Net Group Plans number

800-522-0088
Toll-free·Calls Group Plans·See main phone number & contact info
Q:

How do I talk to a human at this Health Net number?

A:Calling this Health Net number should go right to a real human being
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Health Net Group Plans?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All Health Net customer service contact information

This is the #3 most popular Health Net phone number out of 5. Click above to go back to the main customer service number and other contact information, including Health Net email addresses, twitter handles, and live chat options.

More Health Net Customer Phone Numbers

Customer Service

800-839-2172
Main phone number · Toll-free · 24 hours, 7 days · Press 1-4, then wait on the line until transferred to a representative. · Current or new member, press 1. Provider, press 2. Broker, press 3. Purchasing a plan, press 4. Status of application, press 5. Or if you know the extension of the person you want to talk to, press it now.

Provider Services

800-675-6110
Toll-free · 24 hours, 7 days · Press three to speak to a customer service representative; there may be some wait time. · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.

Sales/Enrollment

800-926-4178
Toll-free · 24 hours, 7 days · Dial 00. · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.

Oregon Customer Service

888-802-7001
Toll-free · 24 hours, 7 days · Washington state member claims · Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Health Net phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Health Net number should go right to a real human being
Here is how our research team describes the way the Health Net phone system greets you: Mental health crisis, press star. Members, press 1. Providers, press 2. Enrollment info or help with application, press 3.
In fact, much of this information on this page is superfluous because this Health Net phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Health Net operates the call center for this 800-522-0088 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,410 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Health Net phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Health Net staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Health Net is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 2,410 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Health Net is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Health Net staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

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