HSBC (Australia) Customer Service

Phone Number & Contact Info

HSBC (Australia)'s Best Phone Number

1300 308 880
Calls Customer Service·Most popular HSBC (Australia) numberCall now

How do I talk to a live human at HSBC (Australia)?

A:Press 1

Does HSBC (Australia) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this HSBC (Australia) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

HSBC (Australia) operates the call center for this 1300 308 880 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HSBC (Australia) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HSBC (Australia) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HSBC (Australia) is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call HSBC (Australia)

In summation, the best day to call HSBC (Australia) is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this HSBC (Australia) number, but it is also the day with the shortest hold times.

Why Customers Call HSBC (Australia)

If you have time to do a bit of reading before you call HSBC (Australia), we recommend you read over some of our problem-specific articles.

What types of accounts does HSBC Australia offer?

HSBC Australia offers a range of accounts to suit different needs. Individuals can choose from Everyday Global Account, a transaction account with worldwide access and fee-free ATM withdrawals overseas. Additionally, HSBC offers a Flexi Saver Account, providing a high-interest savings option with the flexibility to access funds when needed. For those looking to invest, HSBC offers Term Deposit Accounts, allowing individuals to earn competitive fixed-interest rates by locking funds away for a set period. Moreover, HSBC offers specialized accounts such as Premier, designed for high net worth individuals, and Business accounts catering to corporate needs. With a variety of accounts available, HSBC Australia aims to meet unique financial requirements while ensuring accessibility and competitive returns for its customers.

What are the fees and charges associated with HSBC Australia accounts?

HSBC Australia offers a range of accounts with different fee structures tailored to meet varying needs. The fees and charges associated with these accounts may include monthly account fees, transaction fees, overseas ATM withdrawal fees, currency conversion fees, and overdraft fees. The specific fees and charges vary depending on the type of account and services utilized. It's worth noting that some accounts may have waived fees if certain criteria are met, such as maintaining a minimum balance or having regular transactions. For comprehensive information on the fees and charges applicable to HSBC Australia accounts, potential customers are encouraged to visit our website or contact our customer service team for personalized guidance.

What are the requirements for opening a business account with HSBC Australia?

To open a business account with HSBC Australia, certain requirements must be fulfilled. Firstly, your business should be registered and operate within Australia. Secondly, you must provide appropriate identification documents, such as passports and proof of address, for all account signatories and beneficial owners. Additionally, your business should be structured as a registered company, partnership, or sole trader. Non-incorporated entities like associations or clubs cannot open an account. It is also necessary to furnish a valid Australian Business Number (ABN) and Tax File Number (TFN). Lastly, be prepared to present evidence of your business income or turnover, which demonstrates its financial activity. By meeting these requirements, you can initiate the process of opening a business account with HSBC Australia. For further details or inquiries, please contact our customer service.

Top HSBC (Australia) customer service problems

Click the link above to get answers to just about any HSBC (Australia) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More HSBC (Australia) Customer Service Contacts

There are of course other ways to contact HSBC (Australia) customer service besides the phone. Below we list the best ones, by medium.

HSBC (Australia) Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- HSBC (Australia) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HSBC (Australia)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HSBC (Australia) agent. This phone number is HSBC (Australia)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300 308 880 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call HSBC (Australia) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, HSBC (Australia) has 1 phone number. It's not always clear what is the best way to talk to HSBC (Australia) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HSBC (Australia). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HSBC (Australia). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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