HSBC (Australia) Customer FAQ

To register your new HSBC debit card, first activate it through online banking or over the phone. Once activated, you may need to set up a new PIN. If you're using online banking, log in and find the "Card Services" section where you'll see an option to "Activate Card". Follow the prompts to complete the process. If you are activating by phone, you'll need the phone number on the sticker affixed to your new card. Please have your card details handy to complete the process. Remember to sign the back of your card once activated. Please remember, HSBC will never request your card PIN or banking password. Stay safe.