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Gumps.com Customer Service

Phone Number & Contact Info

Gumps.com's Best Phone Number

866-612-2226
Toll-free·Calls Customer Service·Most popular Gumps.com number
Q:

How do I talk to a live human at Gumps.com?

A:Calling this Gumps.com number should go right to a real human being
Q:

Does Gumps.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Gumps.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Gumps.com number should go right to a real human being
Below are some clips we've found from Gumps.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Gump San Francisco. Please press five to request a catalog or to be removed from the mailing list. Please make your selection now. Press nine to repeat menu options.
It's great to hear from you. Please press one to place an order with a live customer care representative.
Please press two to check the status of your order."
Excerpt from a call with Gumps.com
Monday, June 10, 2024 4:07 PM
In fact, much of this information on this page is superfluous because this Gumps.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Gumps.com operates the call center for this 866-612-2226 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gumps.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gumps.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Gumps.com is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Gumps.com

In summation, the best day to call Gumps.com is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Gumps.com number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

More Gumps.com Customer Service Contacts

There are of course other ways to contact Gumps.com customer service besides the phone. Below we list the best ones, by medium.

Gumps.com Customer Help Desk / Web Support

gumps.com - Customer Service
Use this link to submit your customer service problem online
As a last, sometimes only, resort- Gumps.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Gumps.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gumps.com agent. This phone number is Gumps.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-612-2226 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Gumps.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gumps.com has 1 phone number. It's not always clear what is the best way to talk to Gumps.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Gumps.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gumps.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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