Green Man Gaming Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Green Man Gaming customer support.

Green Man Gaming's Best Contact Information


How do I contact Green Man Gaming customer service?

A:Green Man Gaming does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Green Man Gaming starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Green Man Gaming offer 24 hour customer service?

A:Not by phone. But you can contact Green Man Gaming 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Green Man Gaming Customer Service

There are other ways to contact Green Man Gaming customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Green Man Gaming customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Green Man Gaming?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Green Man Gaming, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Green Man Gaming?

Green Man Gaming is a leading digital gaming retailer providing a vast selection of video games for PC, consoles, and virtual reality platforms. With a focus on the global gaming community, Green Man Gaming offers a wide range of titles from popular AAA releases to indie games. As an authorized reseller, the platform ensures genuine and reliable game keys, regularly working directly with publishers and developers. Green Man Gaming also provides an innovative platform where gamers can trade, sell, and purchase pre-owned digital games. Their customer-oriented approach includes a loyalty program that rewards frequent purchases, offering exclusive discounts, voucher codes, and other exciting deals. With a strong commitment to customer satisfaction, Green Man Gaming strives to deliver exceptional gaming experiences at competitive prices.

How does Green Man Gaming work?

Green Man Gaming is an online video game retailer that offers a wide range of digital games for PC and consoles. The process is simple and convenient. First, browse the extensive game library and make your selection. After completing your purchase, you will receive a unique game key, either directly on the website or through email. This game key is used to activate and download the game from the respective platform, such as Steam or Uplay. Green Man Gaming also offers a proprietary download manager, 'Capsule', for easy installation and management of your games. Additionally, you can sign up for a free account to access personalized recommendations, discounts, and special promotions. Green Man Gaming's intuitive platform ensures a seamless gaming experience with excellent customer support and a community-driven approach, making it a go-to destination for video game enthusiasts.

What is the Green Man Gaming refund policy?

At Green Man Gaming, we strive to deliver a satisfactory gaming experience to all our customers. If you encounter an issue with a digital game purchase, our refund policy ensures your peace of mind. We offer a hassle-free refund process within 14 days of purchase, provided that you haven't redeemed the game key. Additionally, if a game fails to meet our pre-release promises, you can request a refund up to 48 hours after release. Our policy further extends to pre-purchased titles, allowing you to cancel the order anytime before release. To initiate the refund, simply contact our dedicated Customer Support team, who will promptly assist you. Please note that some exclusions may apply, so we recommend reviewing our refund policy page for full details.

Top Green Man Gaming customer problems and solutions

Click the link above to get answers to just about any Green Man Gaming customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Green Man Gaming's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Green Man Gaming agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Green Man Gaming anyways and help you with your issue. Over the last 18 months, 720 customers like you have come in search of a phone number for Green Man Gaming and helped us confirm they don't have one. Common reasons that people try to call Green Man Gaming customer support department include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Green Man Gaming first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Green Man Gaming doesn't have any phone numbers. It's not always clear what is the best way to talk to Green Man Gaming representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Green Man Gaming Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Green Man Gaming, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Green Man Gaming customers like yourself.

GetHuman does not provide call center services or customer support operations for Green Man Gaming. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Man Gaming. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!