How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Gorge Networks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Below are some clips we've found from Gorge Networks's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for contacting Blue Mountain Networks, your one stop solution for reliable Internet and phone services in Oregon and Washington.
If you know your party's extension, please enter it at any time."
Excerpt from a call with Gorge Networks
Monday, March 25, 2024 7:45 PM
What are the hours and when should I call?
Gorge Networks operates the call center for this 888-508-2363 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gorge Networks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gorge Networks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gorge Networks is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Gorge Networks is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Gorge Networks staffs the call center well on Thursday.
Why call this Gorge Networks number?
Below is a sample of recent calls to Gorge Networks, and their purpose. Are any of these similar to the reason you are trying to call?
Internet disconnection issue: "My sister passed away and now our Internet is shut off, even though her husband is still paying for it."
- From a call lasting 6m 9s , Mar 25, 2024 7:45 PM
More Ways to Contact Gorge Networks Customer Service
There are of course other ways to contact Gorge Networks customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Gorge Networks customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gorge Networks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gorge Networks agent. This phone number is Gorge Networks's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-508-2363 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Gorge Networks first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gorge Networks has 1 phone number. It's not always clear what is the best way to talk to Gorge Networks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gorge Networks. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gorge Networks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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