Godiva Chocolates Customer Service

Phone Number & Contact Info

Godiva Chocolates's Best Phone Number

800-946-3482
Toll-free·Calls Customer Service·Most popular Godiva Chocolates number
Q:

How do I talk to a live human at Godiva Chocolates?

A:Calling this Godiva Chocolates number should go right to a real human being
Q:

Does Godiva Chocolates offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-11pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Godiva Chocolates phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Godiva Chocolates number should go right to a real human being
In fact, much of this information on this page is superfluous because this Godiva Chocolates phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Godiva Chocolates operates the call center for this 800-946-3482 phone number Mon-Fri 8am-11pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Godiva Chocolates phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Godiva Chocolates staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Godiva Chocolates is Monday. The most busy day to call is Friday. Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Godiva Chocolates

In summation, the best day to call Godiva Chocolates is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Godiva Chocolates staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Godiva Chocolates

If you have time to do a bit of reading before you call Godiva Chocolates, we recommend you read over some of our problem-specific articles.

What is the history of Godiva Chocolates?

Godiva Chocolates has a rich and illustrious history dating back to 1926. The brand was inspired by Lady Godiva, a legendary figure, whose bold act of riding naked through the streets of Coventry to promote the rights of the townspeople still resonates today. Founders, Pierre Draps Sr. and his family, sought to embody Lady Godiva's irreverent spirit and passion for luxury in their chocolates. They meticulously crafted their recipes using the finest ingredients, earning a reputation for unparalleled quality and craftsmanship. Throughout the years, Godiva has expanded globally, with boutiques in over 80 countries, continuing to delight chocolate enthusiasts worldwide. Today, Godiva Chocolates remains committed to creating decadent and indulgent treats that capture the essence of its extraordinary history.

Do Godiva Chocolates expire?

Yes, Godiva Chocolates do have an expiration date. Just like any other perishable food item, our chocolates are best enjoyed within a certain timeframe to ensure freshness and quality. Generally, the shelf life of our chocolates is around 12 months from the date of production. However, this may vary slightly depending on the specific product. To ensure a superior taste experience, we recommend consuming them before the expiration date mentioned on the packaging. It's worth noting that proper storage is crucial to maintain the chocolates' quality for as long as possible. Keep them in a cool, dry place away from direct sunlight and strong odors.

Are Godiva Chocolates suitable for vegans/vegetarians?

No, Godiva Chocolates are not suitable for vegans. Many of their products contain milk, butter, and other dairy ingredients, making them unsuitable for those following a vegan diet. However, some Godiva Chocolates may be suitable for vegetarians, as they do not contain any meat or seafood ingredients. These products may contain dairy or eggs, so it is important for vegetarians to carefully read the ingredient list before making a purchase. Additionally, Godiva does offer a limited selection of dark chocolates that do not contain dairy, which may be suitable for some vegetarians. It is recommended for vegans and strict vegetarians to explore alternative chocolate brands that specifically cater to their dietary needs.

Top Godiva Chocolates customer service problems

Click the link above to get answers to just about any Godiva Chocolates customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Godiva Chocolates's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Godiva Chocolates agent. This phone number is Godiva Chocolates's best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-946-3482 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Godiva Chocolates first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Godiva Chocolates has 1 phone number. It's not always clear what is the best way to talk to Godiva Chocolates representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Godiva Chocolates. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Godiva Chocolates. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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