Genworth Financial Customer Service Phone Number

Hold time now: 8 mins (avg 4)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Genworth Financial Managed Accounts
This is not the most popular Genworth Financial phone number (it's ranked #2). Most customers call 888-436-9678 for support: Click here for best option

Genworth Financial Customer Service Phone Number 800-664-5345 - Info & Statistics

Phone number to dial800-664-5345
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 8:30am-8pm, Fri 9am-8pm EST
Best time to dial10:15am
Navigate phone maze to a humanFor Genworth Financial Managed Accounts
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)4
Alternate methodsphone or web or email
Quality of communication71%
Quality of help75%
Customer votes515
Best phone number888-436-9678
Information last updatedSun May 15 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Genworth Financial's 800-664-5345 Customer Service Number

This Genworth Financial phone number is ranked #2 out of 2 because 54 Genworth Financial customers tried our tools and information and gave us feedback after they called. The reason customers call 800-664-5345 is to reach the Genworth Financial Customer Service department for problems like Get financial advice. As far as we can tell, Genworth Financial has call center locations in null and you can call during their open hours Mon-Thu 8:30am-8pm, Fri 9am-8pm EST. Genworth Financial has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-664-5345 and ways to call or contact Genworth Financial with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Genworth Financial

Calling Genworth Financial at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Genworth Financial Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Genworth Financial's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Genworth Financial in General

While 800-664-5345 is Genworth Financial's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-436-9678 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Genworth Financial help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Genworth Financial Contact Info

Other Genworth Financial Phone Numbers

Customer Service888-436-9678

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