FreedomVOICE Customer Service

Phone Number & Contact Info

FreedomVOICE's Best Phone Number

Toll-free·Calls Customer Service·Most popular FreedomVOICE number

How do I talk to a live human at FreedomVOICE?

A:Press 2, then wait on line until transferred to a representative.

Does FreedomVOICE offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 5am-6pm, Sat-Sun 6:30am-3:30pm CST. The least busy day is Friday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this FreedomVOICE phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then wait on line until transferred to a representative.
Here is how our research team describes the way the FreedomVOICE phone system greets you: For new customers with questions about our services or to place an order, press 1. For existing customers, we now have a direct number, call 480-463-8291, or press 2 to be connected now. If you know your party's extension, you can dial it at any time.

What are the hours and when should I call?

FreedomVOICE operates the call center for this 800-477-1477 phone number Mon-Fri 5am-6pm, Sat-Sun 6:30am-3:30pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FreedomVOICE phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FreedomVOICE staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FreedomVOICE is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call FreedomVOICE

In summation, the best day to call FreedomVOICE is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FreedomVOICE staffs the call center well on Friday.

Why Customers Call FreedomVOICE

If you have time to do a bit of reading before you call FreedomVOICE, we recommend you read over some of our problem-specific articles.

What is FreedomVOICE?

FreedomVOICE is a leading provider of virtual phone systems and communication solutions. We offer a range of innovative services to help businesses streamline their operations and enhance their professional image. Our virtual phone system allows organizations to have a professional phone presence with features like auto-attendant, call forwarding, voicemail to email, and more. We also offer toll-free and local numbers, text messaging services, and call recording options. With FreedomVOICE, businesses can leverage advanced communication tools to connect with customers effectively, improve customer service, and increase productivity. Our reliable and affordable solutions cater to businesses of all sizes, from small startups to large enterprises. Choose FreedomVOICE for all your communication needs and experience unmatched convenience and flexibility in managing your business calls.

How does FreedomVOICE work?

FreedomVOICE is a cloud-based telecommunications service that provides virtual phone systems for businesses. It works by integrating your existing phone lines with a virtual phone system, eliminating the need for complicated hardware installations. The process begins with selecting a local or toll-free number and customizing the system settings to meet your business needs. When someone calls your number, the system routes the call to the designated phone line or department based on specific rules you set up. As a virtual system, it offers features like call forwarding, voicemail, call screening, and call routing. Users can access their voicemails and call recordings online or receive them via email. FreedomVOICE simplifies communications, offers professional greetings, enhances call tracking, and improves customer experience, all while eliminating the costs associated with traditional phone systems.

What are the pricing plans for FreedomVOICE?

FreedomVOICE offers flexible pricing plans to suit various business needs. Our plans include the Starter, Professional, and Enterprise options. The Starter plan is ideal for small businesses and startups, providing essential features at an affordable rate. The Professional plan offers advanced features and scalability to accommodate growing businesses. For larger enterprises with complex communication requirements, the Enterprise plan provides customizable solutions tailored to specific needs. We understand that every business is unique, so pricing depends on factors such as the number of users, features required, and call volume. To get detailed pricing information, please contact our sales team who will be happy to provide you with a quote based on your specific requirements. With FreedomVOICE, you can choose a plan that suits your business and enjoy reliable, cost-effective communication services.

Top FreedomVOICE customer service problems

Click the link above to get answers to just about any FreedomVOICE customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More FreedomVOICE Customer Service Contacts

There are of course other ways to contact FreedomVOICE customer service besides the phone. Below we list the best ones, by medium.

FreedomVOICE Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and FreedomVOICE will reply our your email.

FreedomVOICE Customer Service on X (formerly Twitter)

@FreedomVoice - Customer Service
Use the link to connect with customer service through Twitter
FreedomVOICE, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

FreedomVOICE Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- FreedomVOICE customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is FreedomVOICE's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FreedomVOICE agent. This phone number is FreedomVOICE's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-1477 include and other customer service issues. Rather than trying to call FreedomVOICE first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, FreedomVOICE has 1 phone number. It's not always clear what is the best way to talk to FreedomVOICE representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FreedomVOICE. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FreedomVOICE. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare FreedomVOICE Customer Service

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!