FreedomVOICE Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at FreedomVOICE?
A:Press 2, then wait on line until transferred to a representative. You can also use our free service that can talk to FreedomVOICE for you and report back. Q:
Does FreedomVOICE offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 5am-6pm, Sat-Sun 6:30am-3:30pm CST. The least busy day is Tuesday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FreedomVOICE below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FreedomVOICE phone number to document the phone system.
Here is how our research team describes the way the FreedomVOICE phone system greets you: For new customers with questions about our services or to place an order, press 1. For existing customers, we now have a direct number, call 480-463-8291, or press 2 to be connected now. If you know your party's extension, you can dial it at any time.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then wait on line until transferred to a representative.
What are the hours and when should I call?
FreedomVOICE operates the call center for this 800-477-1477 phone number Mon-Fri 5am-6pm, Sat-Sun 6:30am-3:30pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FreedomVOICE call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FreedomVOICE phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FreedomVOICE staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FreedomVOICE is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call FreedomVOICE
In summation, the best day to call FreedomVOICE is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FreedomVOICE staffs the call center well on Tuesday.
Why Customers Call FreedomVOICE
If you have time to do a bit of reading before you call FreedomVOICE, we recommend you read over some of our problem-specific articles.
What is FreedomVOICE?
FreedomVOICE is a leading provider of virtual phone systems and communication solutions. We offer a range of innovative services to help businesses streamline their operations and enhance their professional image. Our virtual phone system allows organizations to have a professional phone presence with features like auto-attendant, call forwarding, voicemail to email, and more. We also offer toll-free and local numbers, text messaging services, and call recording options. With FreedomVOICE, businesses can leverage advanced communication tools to connect with customers effectively, improve customer service, and increase productivity. Our reliable and affordable solutions cater to businesses of all sizes, from small startups to large enterprises. Choose FreedomVOICE for all your communication needs and experience unmatched convenience and flexibility in managing your business calls.
How does FreedomVOICE work?
FreedomVOICE is a cloud-based telecommunications service that provides virtual phone systems for businesses. It works by integrating your existing phone lines with a virtual phone system, eliminating the need for complicated hardware installations. The process begins with selecting a local or toll-free number and customizing the system settings to meet your business needs. When someone calls your number, the system routes the call to the designated phone line or department based on specific rules you set up. As a virtual system, it offers features like call forwarding, voicemail, call screening, and call routing. Users can access their voicemails and call recordings online or receive them via email. FreedomVOICE simplifies communications, offers professional greetings, enhances call tracking, and improves customer experience, all while eliminating the costs associated with traditional phone systems.
What are the pricing plans for FreedomVOICE?
FreedomVOICE offers flexible pricing plans to suit various business needs. Our plans include the Starter, Professional, and Enterprise options. The Starter plan is ideal for small businesses and startups, providing essential features at an affordable rate. The Professional plan offers advanced features and scalability to accommodate growing businesses. For larger enterprises with complex communication requirements, the Enterprise plan provides customizable solutions tailored to specific needs. We understand that every business is unique, so pricing depends on factors such as the number of users, features required, and call volume. To get detailed pricing information, please contact our sales team who will be happy to provide you with a quote based on your specific requirements. With FreedomVOICE, you can choose a plan that suits your business and enjoy reliable, cost-effective communication services.
Top FreedomVOICE customer service problems
Click the link above to get answers to just about any FreedomVOICE customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More FreedomVOICE Customer Service Contacts
There are of course other ways to contact FreedomVOICE customer service besides the phone. Below we list the best ones, by medium.
FreedomVOICE Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and FreedomVOICE will reply our your email.
FreedomVOICE Customer Service on X (formerly Twitter)
FreedomVOICE, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
FreedomVOICE Customer Help Desk / Web Support
As a last, sometimes only, resort- FreedomVOICE customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is FreedomVOICE's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FreedomVOICE agent. This phone number is FreedomVOICE's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-1477 include and other customer service issues. Rather than trying to call FreedomVOICE first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, FreedomVOICE has 1 phone number. It's not always clear what is the best way to talk to FreedomVOICE representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FreedomVOICE. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FreedomVOICE. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.