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Fortune Customer Service

Phone Number & Contact Info

Fortune's Best Phone Number

800-621-8000
Toll-free·Calls Customer Service·Most popular Fortune number
Q:

How do I talk to a live human at Fortune?

A:Say, "I can't find it." Next, say, "Your last name."
Q:

Does Fortune offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-9:30pm, Sat 8am-6pm CST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fortune phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "I can't find it." Next, say, "Your last name."
Here is how our research team describes the way the Fortune phone system greets you: To order a new subscription or gift, say "I want to order" or enter your 10-digit account number. Alternatively, you can say "I don't have it."

What are the hours and when should I call?

Fortune operates the call center for this 800-621-8000 phone number Mon-Fri 7am-9:30pm, Sat 8am-6pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fortune phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fortune staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fortune is Monday. The most busy day to call is Friday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Fortune

In summation, the best day to call Fortune is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Fortune number, but it is also the day with the shortest hold times.

Why Customers Call Fortune

If you have time to do a bit of reading before you call Fortune, we recommend you read over some of our problem-specific articles.

Is there a subscription fee to access Fortune's content?

Yes, there is a subscription fee to access Fortune's content. Fortune offers various subscription options to provide readers with exclusive access to its in-depth business news, analysis, insights, and articles. Subscribers gain unlimited digital access to Fortune's website, including its vast archives and premium content. They also receive exclusive newsletters, early access to articles, and special perks, such as event invitations and discounts. Fortune's subscription fees are designed to support its journalism and ensure high-quality reporting and analysis. Different pricing plans are available to cater to individual needs and preferences, offering flexibility for readers to choose the subscription option that best suits their interests and requirements.

What is Fortune Brands?

Fortune Brands is a well-established diversified consumer goods company. With a rich history and a global presence, Fortune Brands operates in three major segments: Spirits, Home & Security, and Golf. In the Spirits segment, Fortune Brands proudly owns an impressive portfolio of premium alcohol brands, delivering exceptional taste and quality to consumers worldwide. Home & Security offers innovative home products such as locks, doors, and faucets, focusing on enhancing safety, security, and aesthetics for both residential and commercial spaces. Additionally, Fortune Brands holds a strong position in the Golf segment, offering high-performance golf products. Passionate about creating trusted and admired brands, Fortune Brands strives to provide enjoyable experiences and superior products that complement consumers' lifestyles.

Can I access Fortune's content on mobile devices or tablets?

Yes, you can access Fortune's content on mobile devices and tablets. Fortune offers a mobile-optimized website and a dedicated app for both iOS and Android devices. You can download the app from the respective app stores and enjoy reading Fortune articles, news, and features on the go. The mobile-optimized website also allows you to access Fortune's content directly through your device's web browser. With Fortune's mobile compatibility, you can stay informed about the latest business news, market trends, and insights, conveniently accessing all the content across various mobile devices and tablets anytime and anywhere.

Top Fortune customer service problems

Click the link above to get answers to just about any Fortune customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Fortune Customer Service Contacts

There are of course other ways to contact Fortune customer service besides the phone. Below we list the best ones, by medium.

Fortune Customer Help Desk / Web Support

fortune.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Fortune customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Fortune's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fortune agent. This phone number is Fortune's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-621-8000 include and other customer service issues. Rather than trying to call Fortune first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fortune has 1 phone number. It's not always clear what is the best way to talk to Fortune representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fortune. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fortune. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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