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Fathead Customer Service

Phone Number & Contact Info

Fathead's Best Phone Number

877-328-4323
Toll-free·Calls Customer Service·Most popular Fathead number
Q:

How do I talk to a live human at Fathead?

A:Press 3
Q:

Does Fathead offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-8pm, Sat-Sun 9am-5:30pm EST. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Fathead Customer Phone Numbers

Website Support

877-328-8877
Toll-free · Mon-Fri 9am-8pm, Sat-Sun 9am-5:30pm EST · Press 3 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fathead phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3

What are the hours and when should I call?

Fathead operates the call center for this 877-328-4323 phone number Mon-Fri 9am-8pm, Sat-Sun 9am-5:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 146 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fathead phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fathead staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fathead is Sunday. The most busy day to call is Monday, which averages 1650% more phone calls by comparison. Again, this is based on a sample of 146 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Fathead

In summation, the best day to call Fathead is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Fathead staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Fathead

If you have time to do a bit of reading before you call Fathead, we recommend you read over some of our problem-specific articles.

What is Fathead's return policy?

Fathead’s return policy allows customers to return products within 30 days of purchase for a refund or exchange. The item must be in its original condition and packaging, with all included accessories. However, personalized items cannot be returned unless it is due to a manufacturing defect. To initiate a return, customers should contact Fathead’s customer service and provide their order details. Refunds will be processed using the original payment method, excluding shipping and handling charges. If the return is due to an error on Fathead’s part, the company will cover the return shipping cost. Overall, Fathead aims to provide a hassle-free return experience for customers while ensuring product satisfaction.

Can Fathead decals be removed and repositioned?

Yes, Fathead decals can be removed and repositioned multiple times without damaging the surface or leaving any residue. The patented adhesive technology used by Fathead allows for easy peel-and-stick application and allows you to effortlessly reposition your decal whenever desired. Whether you want to change the placement within the same room or transfer it to a different location altogether, Fathead decals maintain their quality and adhesive properties. To remove the decal, simply peel it off gently without applying excessive force to avoid any potential damage. The decals can then be reapplied onto a clean and smooth surface without losing their stickiness, allowing you to create a personalized and flexible decorating experience.

Are Fathead decals safe for painted walls?

Yes, Fathead decals are safe for painted walls. The decals are designed with a low-tack adhesive that allows for easy application and removal without damaging the paint or leaving any residue behind. The decals are tested and proven to be safe for use on various surfaces, including painted walls. However, it is recommended to allow the paint to fully cure before applying the decals to ensure the best adhesion and prevent any potential damage. Additionally, it is important to follow the proper installation instructions provided by Fathead to ensure a secure and long-lasting attachment. Overall, Fathead decals are a safe and hassle-free way to decorate your walls without worrying about any damage to the paint.

Top Fathead customer service problems

Click the link above to get answers to just about any Fathead customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Fathead Customer Service Contacts

There are of course other ways to contact Fathead customer service besides the phone. Below we list the best ones, by medium.

Fathead Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Fathead will reply our your email.

Conclusion and closing notes

This is Fathead's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fathead agent. This phone number is Fathead's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-328-4323 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Fathead first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Fathead has 2 phone numbers. It's not always clear what is the best way to talk to Fathead representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fathead. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fathead. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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