Fanatics Phone Number

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  • Calls Fanatics's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:15pm
  • Popular issues for this call center: Track an Order, Cancel an Order, Update Account Info, Refund a Charge, and Missing Order.
  • Reach a live Fanatics agent: Repeat "Representative" until you are transferred.
  • What you hear when you call: Thank you for calling Fanatics. Hi, I'm Digital Assistant. If you're calling to place a new order, say yes; otherwise, say no.

Calling Fanatics Customer Care at 877-833-7397

Feb 6, 2024

Calling Fanatics had some positives and one slight negative, with the positives relating to the customer service and the negative being a connection issue. When I dialed, I was asked to choose whether I was placing a new order or dealing with an existing one, and I said I'd be placing a new order.

The automated system moved me forward and told me that my call would be answered as soon as possible. That happened within a minute, although I couldn't understand the greeting that the customer service representative offered. The connection broke up at that moment, resulting in a garbled mess. I chose to go ahead with the call anyway and asked the representative what the speed was for shipping once I placed an order.

To my surprise, the call worked as intended. The representative said that the speed would depend on several factors, such as whether the item was in stock and whether Fanatics was working with a trusted partner to ship the item or had it available on their own. In either case, she said that I could check on the website for the item in question and it would tell me what kind of speed it would take for shipping.

I asked her if there was any extra charge for shipping items to Hawaii, and she said that there was not. No matter where the destination was in the United States, as long as I used the Fanatics US website, I wouldn't get charged extra based on the destination of my item. She said that if I wanted faster shipping speeds, I would get charged higher prices, but I wouldn't have to worry about a higher price for shipping items to Hawaii if I used the standard speed.

She asked if I was looking at the items in question, and I told her I was. She then asked what device I was using to access the Fanatics website, and I told her I was on my laptop. She then told me to take a look at where it was labeled in green as to what the shipping speed and cost might be. I told her that at the moment, everything was saying free shipping because of a Fanatics promotion, and she said that I could go beyond that to check the speed of the shipping.

I saw that it said one day and told her that, and she said that would mean that it would leave Fanatics' warehouse in one business day and should arrive soon after. I thanked her for the information, and she asked if there was anything else she could help with. I told her there wasn't and ended the call, with her thanking me for calling.

Overall, I thought this was a pleasant, helpful call, with the only negative being the connection problem when I connected with the representative. Once that was over, I got all my questions answered with ease. Based on this experience, I'd check the connection first, but I'd definitely use this number.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

I returned item for credit and chose gift card. I never received anything from fanatics...
I received * hat. Clemson Tigers. I’m missing * **** ACC Championship hats I paid for...
I placed the same order twice accidentally. *When I went to look up both orders, it sa...
Order number**** **** ******Got a notice it was shipped *ct ** & expected delivery was...

Fanatics Customer Phone Number 877-833-7397 - Stats

Phone number to dial877-833-7397
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Average wait2 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication70%
Quality of help87%
Customer votes296
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Fanatics's Best Toll-Free/800 Customer Phone Number

This is Fanatics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fanatics agent. This phone number is Fanatics's Best Phone Number because 15,456 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-833-7397 include Track an Order, Cancel an Order, Update Account Info, Refund a Charge, Missing Order and other customer service issues. Rather than trying to call Fanatics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fanatics has 1 phone number. It's not always clear what is the best way to talk to Fanatics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Fanatics?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fanatics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Fanatics, including their website / help desk. Visit our Fanatics Customer Service page for more information.
Fanatics Customer Service

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