Epic Foods Customer Service

Phone Number & Contact Info

Epic Foods's Best Phone Number

+27 11 248 0000
Calls Customer Service·Most popular Epic Foods number
Q:

How do I talk to a live human at Epic Foods?

A:Calling this Epic Foods number should go right to a real human being.
Q:

Does Epic Foods offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Epic Foods phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Epic Foods number should go right to a real human being
In fact, much of this information on this page is superfluous because this Epic Foods phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Epic Foods operates the call center for this +27 11 248 0000 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Epic Foods phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Epic Foods staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Epic Foods is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Epic Foods

In summation, the best day to call Epic Foods is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Epic Foods staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Epic Foods

If you have time to do a bit of reading before you call Epic Foods, we recommend you read over some of our problem-specific articles.

Are Epic Foods products organic?

Yes, Epic Foods products are organic. We take pride in sourcing high-quality ingredients that are grown and produced without the use of synthetic pesticides, chemical fertilizers, or genetically modified organisms (GMOs). Our commitment to organic farming practices ensures that our products are free from harmful chemicals, promote sustainable agriculture, and support the health and well-being of both consumers and the environment. We work closely with certified organic farmers and suppliers who share our vision of providing wholesome, delicious, and ethically produced food options. From our fresh produce to our pantry staples, Epic Foods is dedicated to delivering organic products that meet the highest standards of quality and taste.

Are Epic Foods products gluten-free?

Yes, Epic Foods offers a wide range of gluten-free products. We understand the growing demand for gluten-free options, and we prioritize providing safe and delicious food for all customers. Our dedicated team ensures that all Epic Foods products comply with strict gluten-free standards, eliminating the risk of cross-contamination. From savory snacks to satisfying meals, our gluten-free offerings cater to various dietary needs without compromising on taste and quality. We take pride in using high-quality ingredients, carefully sourcing gluten-free alternatives to deliver exceptional flavor. Whether you have gluten sensitivities, allergies, or follow a gluten-free lifestyle, you can enjoy Epic Foods with confidence, knowing that each product is crafted with your health and satisfaction in mind.

Are Epic Foods products suitable for vegans?

Yes, Epic Foods offers a range of products that are suitable for vegans. We understand and cater to the diverse dietary preferences of our consumers. Our vegan products are carefully crafted without any animal-derived ingredients, such as meat, dairy, eggs, or honey. We prioritize using plant-based alternatives to deliver the same delicious taste and quality that our customers know and love. Whether you are looking for vegan snacks, spreads, or meal options, Epic Foods ensures that all our vegan products meet the highest standards of vegan certification. We are committed to providing tasty, nutritious, and cruelty-free options that align with a vegan lifestyle. Try our vegan products today and embrace the Epic experience while upholding your values.

Top Epic Foods customer service problems

Click the link above to get answers to just about any Epic Foods customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Epic Foods's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Epic Foods agent. This phone number is Epic Foods's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +27 11 248 0000 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Epic Foods first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Epic Foods has 1 phone number. It's not always clear what is the best way to talk to Epic Foods representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Epic Foods. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Epic Foods. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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