Eli Lilly and Company Customer Service

Phone Number & Contact Info

Eli Lilly and Company's Best Phone Number

317-276-2000
Calls Customer Service·Most popular Eli Lilly and Company number
Q:

How do I talk to a live human at Eli Lilly and Company?

A:Calling this Eli Lilly and Company number should go right to a real human being.
Q:

Does Eli Lilly and Company offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Eli Lilly and Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Eli Lilly and Company number should go right to a real human being
In fact, much of this information on this page is superfluous because this Eli Lilly and Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Eli Lilly and Company operates the call center for this 317-276-2000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Eli Lilly and Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Eli Lilly and Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Eli Lilly and Company is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Eli Lilly and Company

In summation, the best day to call Eli Lilly and Company is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Eli Lilly and Company number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Eli Lilly and Company

If you have time to do a bit of reading before you call Eli Lilly and Company, we recommend you read over some of our problem-specific articles.

What is Eli Lilly and Company?

Eli Lilly and Company is a global pharmaceutical corporation that specializes in the discovery, development, manufacturing, and marketing of innovative medicines. With over 145 years of experience, Eli Lilly and Company is committed to improving the health and well-being of individuals around the world. Our diverse portfolio encompasses a wide range of therapeutic areas, including neuroscience, oncology, immunology, diabetes, and cardiology, among others. We strive to address unmet medical needs by investing in research and development to bring new and advanced treatments to patients. As a trusted and respected pharmaceutical company, our mission is to make life better through our dedication to improving health outcomes and delivering innovative solutions to the healthcare community.

Where is Eli Lilly and Company headquartered?

Eli Lilly and Company is headquartered in Indianapolis, Indiana, United States. The company was originally founded in Indianapolis in 1876 by Colonel Eli Lilly. Over the years, the headquarters has grown and expanded to become a prominent landmark in the city. This central location allows for convenient access to various resources and talent in the area. Being headquartered in Indianapolis also demonstrates the company's commitment to the local community and its contributions to the region's economy. As a global pharmaceutical company, Eli Lilly and Company operates in numerous countries worldwide, but its headquarters remain firmly rooted in Indianapolis.

What is the history of Eli Lilly and Company?

Eli Lilly and Company has a rich history spanning over 140 years. Established in 1876 by Colonel Eli Lilly, the company started as a small pharmaceutical firm in Indianapolis, Indiana. Since its inception, Lilly has been dedicated to improving global health by developing innovative medicines. Over the years, the company has made significant contributions to various therapeutic areas, including diabetes, neuroscience, oncology, and immunology. Lilly is renowned for the creation of the first commercially available insulin and the discovery of groundbreaking drugs like Prozac, Cialis, and Humalog. Throughout its history, Eli Lilly and Company has remained committed to its core values of integrity, excellence, and respect for people. Today, it is a leading global pharmaceutical company, focused on providing life-changing treatments for patients worldwide.

Top Eli Lilly and Company customer service problems

Click the link above to get answers to just about any Eli Lilly and Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Eli Lilly and Company is extracted from issues that customers have reported to GetHuman.
Eli Lilly and Company issues reported to GetHuman

Conclusion and closing notes

This is Eli Lilly and Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eli Lilly and Company agent. This phone number is Eli Lilly and Company's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 317-276-2000 include and other customer service issues. Rather than trying to call Eli Lilly and Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Eli Lilly and Company has 1 phone number. It's not always clear what is the best way to talk to Eli Lilly and Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Eli Lilly and Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Eli Lilly and Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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