Electrolux Customer Service

Phone Number & Contact Info

Electrolux's Best Phone Number

Toll-free·Calls Customer Service·Most popular Electrolux number

How do I talk to a live human at Electrolux?

A:Must choose an option 1-2.

Does Electrolux offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-8pm EST. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

Electrolux Customer Phone Numbers

Vacuums, Steam cleaners and Air cleaners

Toll-free · Mon-Fri 8:30am-8pm EST · Press 2 then 1. For vacuums, steam cleaners and air cleaners · For California residents, press 1. For vacuum purchases prior to 2003, press 1. For all other products, press 2.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Electrolux phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-2.
Here is how our research team describes the way the Electrolux phone system greets you: For California residents, press 1. For major appliances, press 1. For small appliances, press 2.
Below are some clips we've found from Electrolux's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Electrolux. Electrolux. For English, please press one."
Excerpt from a call with Electrolux
Thursday, May 23, 2024 4:17 PM

What are the hours and when should I call?

Electrolux operates the call center for this 877-435-3287 phone number Mon-Fri 8:30am-8pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 59 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Electrolux phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Electrolux staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Electrolux is Monday. The most busy day to call is Thursday, which averages 250% more phone calls by comparison. Again, this is based on a sample of 59 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Electrolux

In summation, the best day to call Electrolux is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Electrolux staffs the call center well on Monday.

Why Customers Call Electrolux

If you have time to do a bit of reading before you call Electrolux, we recommend you read over some of our problem-specific articles.

What is Electrolux?

Electrolux is a leading global appliance manufacturer with a rich history dating back over 100 years. Renowned for its innovative and high-quality home appliances, Electrolux delivers a wide range of products designed to simplify and enhance daily life. From kitchen appliances like refrigerators, dishwashers, and ovens, to laundry appliances such as washing machines and dryers, Electrolux offers energy-efficient and technologically advanced solutions that meet the diverse needs of consumers worldwide. With a commitment to sustainability, Electrolux strives to create smart, reliable, and stylish appliances that not only provide superior performance but also reduce environmental impact. As a trusted brand, Electrolux continues to revolutionize the way people experience comfort and convenience in their homes.

Are Electrolux appliances energy efficient?

Yes, Electrolux appliances are designed with energy efficiency in mind. We understand the importance of conserving energy and reducing our carbon footprint. Our appliances are equipped with innovative technologies like Eco-Friendly cycles and energy-saving modes, optimizing their performance while minimizing energy consumption. Electrolux appliances are ENERGY STAR certified, meeting the highest energy efficiency standards set by the Environmental Protection Agency. This certification assures our customers that our products are designed to consume less energy, resulting in lower utility bills and a more sustainable lifestyle. We continuously strive to develop and improve our appliances to provide energy-efficient options without compromising on performance or functionality. Choose Electrolux for environmentally-friendly appliances that help you save energy and contribute towards a greener future.

What is Electrolux's return policy?

Electrolux offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your Electrolux purchase, you can initiate a return within 30 days from the date of purchase. To be eligible for a return, the product must be in its original condition, unused, with all the accessories and packaging intact. Returns can be made either through authorized Electrolux retailers or by contacting our customer support team. A proof of purchase is required for all returns. Once the return is processed, you will be issued a refund to the original payment method used for the purchase. If you have any further questions regarding our return policy, feel free to reach out to our dedicated customer service team.

Top Electrolux customer service problems

Click the link above to get answers to just about any Electrolux customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Electrolux, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering compressor parts: "I need a compressor."
- From a call lasting 2m 58s , Apr 8, 2024 5:13 AM

More Electrolux Customer Service Contacts

There are of course other ways to contact Electrolux customer service besides the phone. Below we list the best ones, by medium.

Electrolux Customer Help Desk / Web Support

As a last, sometimes only, resort- Electrolux customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Electrolux's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Electrolux agent. This phone number is Electrolux's best phone number because 4,362 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-435-3287 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Electrolux first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Electrolux has 2 phone numbers. It's not always clear what is the best way to talk to Electrolux representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Electrolux. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Electrolux. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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