DirecTV Customer Service Phone Number

Hold time now: 35 mins (avg 13)
Best time to call: 3:15pm
Free: Call Without Hold Time
New customers: 800-756-0134
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
This is not the most popular DirecTV phone number (it's ranked #2). Most customers call 800-756-0134 for support: Click here for best option

Other customers got on the phone recently because:

Pricing issues. Bill too high. …………………………………………………………………………………………………. ………………….*(((())!))))
Getting my DIRECTV hooked up tomorrow do I need to hang the TVs on the wall where I wan...
Waiting for a repairman to show up and I just wanted to confirm that they’re coming out...
Why did my DirecTV bill increase $**?
We seem to need technical assistance all the time!!! I want to keep our crappy Wi-Fi an...
I want to cancel HBO effective immediately!
I am moving into a condominium that says utilities are “included” but I don’t know if t...
Need a replacement receiver for my bedroom
Need to speak with a Loyalty Program Tech on getting signed back up for being a Long Te...
Direct TV switched us from Sat to Stream. They told us to mail back the Sat equipment...
Username password, I can’t remember. I have Att cell, internet and direct tv
I would like to cancel my account
I have been trying to pay my bill since yesterdaybut I can't log in.*It keeps re-direct...
i wanted to reschedule my appointment instead they canceled my services*myu name is joe...

Help me with my issue

DirecTV Customer Service Phone Number 800-531-5000 - Info & Statistics

Phone number to dial800-531-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 8am-12am EST
Best time to dial3:15pm
Navigate phone maze to a humanPress 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait13
Current wait35
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or facebook or twitter or web or email
Quality of communication82%
Quality of help34%
Customer votes46,836
Best phone number800-756-0134
Information last updatedWed May 31 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

DirecTV's 800-531-5000 Customer Service Number

This DirecTV phone number is ranked #2 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 800-531-5000 is to reach the DirecTV Customer Service department for problems like Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours Mon-Sun 8am-12am EST. DirecTV has 7 phone numbers and 12 different ways to get customer help. We've compiled information about 800-531-5000 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting DirecTV in General

While 800-531-5000 is DirecTV's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-756-0134 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 34% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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