Pro tip / get a human quickly: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
DirecTV Customer Service Phone Number 800-531-5000 - Info & Statistics
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Navigate phone maze to a human
Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
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Quality of communication
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Best phone number
Information last updated
Mon Jan 14 2019 08:00:00 GMT+0000 (UTC)
DirecTV's 800-531-5000 Customer Service Number
This DirecTV phone number is ranked #2 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 800-531-5000 is to reach the DirecTV Customer Service department for problems like Complaint, Cancel or Change Account, Billing Issue, Technical or Service Support, Refund Issue. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours 8am-6pm PST. DirecTV has 7 phone numbers and 11 different ways to get customer help. We've compiled information about 800-531-5000 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare DirecTV's phone numbers against each other.
Contacting DirecTV in General
While 800-531-5000 is DirecTV's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-238-3712 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 57% score for their communication skills and a 64% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact DirecTV.