DirecTV Customer Service Phone Number

800-531-5000
Hold time now: 44 mins (avg 11)
Best time to call: 3:15pm
Free: Call Without Hold Time
New customers: 800-756-0134
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
This is not the most popular DirecTV phone number (it's ranked #2). Most customers call 800-756-0134 for support: Click here for best option

Other customers got on the phone recently because:

I just want to cancel too expensive
I would like to talk with agent as my account got blocked.
I work for a company who have four homes on the property where I work but two of the ow...
Many of the shows that I record are not available because my TV says not connected to t...
Can you sign me up for HBO Max, please.
temporarily suspend service on one of my locations which I have done in past and reacti...
HELP. Good morning. Can you get me some help on the cost of my service? I'm ** years...
Turn services back on asap. Back from vacation
Need a new power cord for our living room set top box.
I was given an extension till the **th and my tv was cut off just now. I have proof. I...
Cancel service no money owed
TV’s continue to stop almost like they are buffering on live tv coverage. Have called...
Need to update one of my receivers. *Receiver ID ***** **** *****Serial * A**GB*KL...
Our service was disconnected due to non payment on Monday, I paid the bill then but ser...

Help me with my issue

DirecTV Customer Service Phone Number 800-531-5000 - Info & Statistics

Phone number to dial800-531-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours8am-6pm PST
Best time to dial3:15pm
Navigate phone maze to a humanPress 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait11
Current wait44
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication84%
Quality of help36%
Customer votes46,834
Best phone number800-756-0134
Information last updatedWed May 18 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

DirecTV's 800-531-5000 Customer Service Number

This DirecTV phone number is ranked #2 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 800-531-5000 is to reach the DirecTV Customer Service department for problems like Dispute a Charge, Cancel Account, Technical Support, Service Outage, Payment Inquiry. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours 8am-6pm PST. DirecTV has 7 phone numbers and 11 different ways to get customer help. We've compiled information about 800-531-5000 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting DirecTV in General

While 800-531-5000 is DirecTV's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-756-0134 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 36% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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