DirecTV Customer Service Phone Number

Hold time now: 21 mins (avg 19)
Best time to call: 3:15pm
New customers: 888-238-3712
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
DirecTV's #1 Phone Number

Other customers got on the phone recently because:

I am an RV customer with DIRECTV. I recently signed up with them in January and I was w...
My email address has changed. I simply want future direct tv correspondence sent to my...
I'm a direct tv customer and cannot access live tv on my phone app
el internet molesta todo el tiempo y a veces deja de funcionar por varios minutos y lue...
el internet falla constantemente y pasa todo el tiempo. es el peor internet que he tenido
I've spoken with * directtv agents to purchase as a new customer for direct tv. During...
I have been trying to call Direct Express for the past four going on * days.It says "We...
My direct express card was stolen or lost I have been trying to call for the past * day...
Want to get channel * back on TV (WISH )
how can't I see my tv globo on windows ?
Very disappointed with AT&T Home Expert following up after a direct tv service call. H...
I been trying fo * days my direct express card was lost or stolen I need a replacement...
i spoke via phone about a month ago about the cost of my direct. after being told i wa...
We had a power outage and now my tv does t work. It says no servers. Check ur network...
Help me with my issue

DirecTV Customer Service Phone Number 800-531-5000 - Info & Statistics

Phone number to dial800-531-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours8am-6pm PST
Best time to dial3:15pm
Navigate phone maze to a humanPress 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait19
Current wait21
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication34%
Quality of help41%
Customer votes46,828
Best phone number888-238-3712
Information last updatedThu Feb 20 2020 08:00:00 GMT+0000 (UTC)

DirecTV's 800-531-5000 Customer Service Number

This DirecTV phone number is ranked #2 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 800-531-5000 is to reach the DirecTV Customer Service department for problems like Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours 8am-6pm PST. DirecTV has 7 phone numbers and 11 different ways to get customer help. We've compiled information about 800-531-5000 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare DirecTV's phone numbers against each other.

Contacting DirecTV in General

While 800-531-5000 is DirecTV's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-238-3712 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 34% score for their communication skills and a 41% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact DirecTV.
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