Dailymotion is a video sharing platform that is based in France. It partners with major media outlets, as well as smaller content producers, from around the world. With over 300 million people accessing Dailymotion's videos each month, it isn't surprising that Dailymotion receives a lot of requests for customer service.
It should be noted that Dailymotion does not provide phone-based customer support. Dailymotion provides users with an extensive help center online, which allows viewers to identify and address most common problems with using the platform. Personalized customer service is only available by using Dailymotion's customer support request forms.
Why Do People Contact Dailymotion Customer Support?
People contact Dailymotion customer support for a range of reasons, including:
Best Practices for Contacting Dailymotion Customer Service
There are several things that you can do to help ensure that your request for customer service from Dailymotion is handled quickly and professionally:
How do Consumers Feel About Contacting Dailymotion Customer Service?
Many people are frustrated that Dailymotion does not provide customer service by telephone or live chat. Still, Dailymotion does work with a reputable provider of email-based customer service so that it can keep track of customer requests and respond in a timely manner.
What Kind of Issues can Dailymotion Customer Service Representative Resolve?
Because Dailymotion is an online-only service, Most issues can be resolved online by its customer support agents. These include technical support questions with using daily motions website, working with web publishers to ensure compatibility, removing videos that violate copyright and investigating reports of inappropriate content.
What Can't Be Resolved With a Call to Dailymotion Customer Service?
Viewers of Dailymotion videos should be aware that there is little that a customer service representative can do if there are problems with accessing Dailymotion content. While a customer support agent may be able to advise workarounds for those who have system or hardware incompatibilities with Dailymotion videos, it will be up to the viewer to address problems with their own equipment or software.
Dailymotion may also decline to remove videos that are offensive to a viewer, but do not violate Dailymotion's content standards. While this might be upsetting, Dailymotion has the right to set its own standard for content published on its site.
What Should You Do If You Have an Unsuccessful Communication with Dailymotion?
If you are unhappy about the way your customer support request was handled by Dailymotion, don't give up. You may be able to resolve your issue with persistence.
Because Dailymotion only offers email support, your best bet is to respond to the email response that you sent. Explain where Dailymotion customer service failed to address your concerns and, if necessary, provide more detail or documentation.
If you are writing about a copyright concern and Dailymotion fails to respond appropriately, you may wish to speak to an attorney about taking further steps.
You came here to see Dailymotion's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Dailymotion agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Dailymotion anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for Dailymotion and helped us confirm they don't have one. Common reasons that people try to call Dailymotion customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Dailymotion first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Dailymotion doesn't have any phone numbers. It's not always clear what is the best way to talk to Dailymotion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Dailymotion, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Dailymotion customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Dailymotion. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.