Dailymotion Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Dailymotion customer support.

Dailymotion's Best Contact Information

Q:

How do I contact Dailymotion customer service?

A:Dailymotion does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Dailymotion starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does Dailymotion offer 24 hour customer service?

A:Not by phone. But you can contact Dailymotion 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Dailymotion Customer Service

There are other ways to contact Dailymotion customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

faq.dailymotion.com - Customer Service
Customer service web support
24 hours, 7 days
As a last, sometimes only, resort- Dailymotion customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Dailymotion?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Dailymotion, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What are the supported video formats on Dailymotion?

Dailymotion supports a variety of video formats to ensure compatibility and accessibility. The supported video formats include common and widely-used formats such as MP4, AVI, MOV, and WMV. Additionally, Dailymotion accommodates MPEG, FLV, MKV, and 3GP formats. To enhance video quality and maintain compatibility, it is recommended to encode videos with H.264 (MP4) codec as Dailymotion favors this format. This ensures optimal streaming performance and playback across multiple devices and platforms. However, it is important to note that Dailymotion does not support certain codecs, such as DivX and Xvid. Familiarizing oneself with the supported video formats and codecs is crucial for a seamless and hassle-free uploading experience on Dailymotion.

Can I watch videos on Dailymotion without creating an account?

Yes, you can watch videos on Dailymotion without creating an account. Dailymotion allows users to access and enjoy a vast array of videos without the need for an account. However, it is important to note that creating an account offers additional benefits. By signing up for an account, you can personalize your experience, save your favorite videos, create playlists, subscribe to channels, and receive recommendations based on your interests. Furthermore, having an account allows you to interact with the Dailymotion community, comment, like, and share videos. Creating an account is simple and hassle-free, offering you an enhanced and tailored video-watching experience on Dailymotion.

Can I monetize my videos on Dailymotion?

Yes, you can monetize your videos on Dailymotion. Dailymotion offers a monetization program called "Dailymotion Publisher Network" (DPN) that allows content creators to earn money from their videos. This program enables you to monetize your videos through advertising revenue. By joining DPN, you can display ads alongside your videos and earn a share of the ad revenue generated. Additionally, Dailymotion offers various monetization features such as sponsored videos, brand partnerships, and the ability to earn revenue through video views. To participate in Dailymotion's monetization program, you need to meet certain eligibility criteria, which may include having a certain number of video views and adhering to the platform's content guidelines. Visit Dailymotion's monetization page for more information on how to monetize your videos on their platform.

Top Dailymotion customer problems and solutions

Click the link above to get answers to just about any Dailymotion customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Calling this Dailymotion Customer Number

Adam Goldkamp is the editor / author responsible for this content.
May 3, 2024

Dailymotion is a video sharing platform that is based in France. It partners with major media outlets, as well as smaller content producers, from around the world. With over 300 million people accessing Dailymotion's videos each month, it isn't surprising that Dailymotion receives a lot of requests for customer service.

It should be noted that Dailymotion does not provide phone-based customer support. Dailymotion provides users with an extensive help center online, which allows viewers to identify and address most common problems with using the platform. Personalized customer service is only available by using Dailymotion's customer support request forms.

Why Do People Contact Dailymotion Customer Support?

People contact Dailymotion customer support for a range of reasons, including:

  • Help with accessing Dailymotion videos
  • Reporting copyright violations
  • Requests for content or advertising partnership
  • Technical support for web developers
  • Reporting community standards violations

Best Practices for Contacting Dailymotion Customer Service

There are several things that you can do to help ensure that your request for customer service from Dailymotion is handled quickly and professionally:

  • First, make sure that you are filling out the correct form for your question or concern. Like many companies, Dailymotion's support request page has several categories. Choose the correct category for your concern and then select the right topic from the form menu. This will help ensure that your request is sent to the right department.
  • Next, write your question or describe your concern carefully. Use a grammar or spellchecker to help ensure that it is easy to read and understand. While you may be upset, it's important to be polite and stick to the facts when making your request.
  • Attach any necessary documentation to your request. These may include screenshots, proof of copyright, or other documents that are pertinent to your concerns.
  • Be sure to check your spam folder if you don't hear back from Dailymotion. in some cases, email software may redirect customer support messages to your spam folder. This can cause frustration and delay a resolution.

How do Consumers Feel About Contacting Dailymotion Customer Service?

Many people are frustrated that Dailymotion does not provide customer service by telephone or live chat. Still, Dailymotion does work with a reputable provider of email-based customer service so that it can keep track of customer requests and respond in a timely manner.

What Kind of Issues can Dailymotion Customer Service Representative Resolve?

Because Dailymotion is an online-only service, Most issues can be resolved online by its customer support agents. These include technical support questions with using daily motions website, working with web publishers to ensure compatibility, removing videos that violate copyright and investigating reports of inappropriate content.

What Can't Be Resolved With a Call to Dailymotion Customer Service?

Viewers of Dailymotion videos should be aware that there is little that a customer service representative can do if there are problems with accessing Dailymotion content. While a customer support agent may be able to advise workarounds for those who have system or hardware incompatibilities with Dailymotion videos, it will be up to the viewer to address problems with their own equipment or software.

Dailymotion may also decline to remove videos that are offensive to a viewer, but do not violate Dailymotion's content standards. While this might be upsetting, Dailymotion has the right to set its own standard for content published on its site.

What Should You Do If You Have an Unsuccessful Communication with Dailymotion?

If you are unhappy about the way your customer support request was handled by Dailymotion, don't give up. You may be able to resolve your issue with persistence.

Because Dailymotion only offers email support, your best bet is to respond to the email response that you sent. Explain where Dailymotion customer service failed to address your concerns and, if necessary, provide more detail or documentation.

If you are writing about a copyright concern and Dailymotion fails to respond appropriately, you may wish to speak to an attorney about taking further steps.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Conclusion and closing notes

You came here to see Dailymotion's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Dailymotion agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Dailymotion anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for Dailymotion and helped us confirm they don't have one. Common reasons that people try to call Dailymotion customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Dailymotion first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Dailymotion doesn't have any phone numbers. It's not always clear what is the best way to talk to Dailymotion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Dailymotion Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Dailymotion, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Dailymotion customers like yourself.

GetHuman does not provide call center services or customer support operations for Dailymotion. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dailymotion. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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