DJI Phone Number

Calling DJI customer service faster by GetHuman

+86 755 2665 6677
Customer service
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 9am-6pm GMT; best time to call: 3:15pm
Get to a live person fastest: Calling the DJI number above should go right to a real human being
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Reasons customers like you called recently

my controller would not connect to my phantom * standard. nothing I tried worked. I del...
a mo ago
TRYING TO MAKE A RETURN ORDER BUT THERES NO ONE FOR HELP NEED RETURN LABLE Order Number...
3 mos ago
My Phantom * Professional controller does not charge. I did not use my drone for over...
3 mos ago
hllo sir mera drone kho gya mai mere drone ka name tello dji hai mai use kese khoju ple...
3 mos ago
Hello i want to change the return address for a drone that is being repaired by DJI*I w...
3 mos ago
Hi my name is Donald Brock. My brother I ordered * of Mavic * Zoom drones this morning...
3 mos ago
dear sir i have ronin s and i atacced sony a*iii***mm lens,i balanced very well also au...
4 mos ago
Hello, I need a human to solve some problems! I have already sent an email, but I need...
4 mos ago
I purchased * new batteries for my Mavic Pro but they would not charge (lights would no...
5 mos ago
Which cell phone operating system is recommended. iPhone or android?
5 mos ago
I have A DJI Mavic two enterprise that the MSX not working just shows visible tried to...
5 mos ago
Remote is not working
5 mos ago
I lost my Mavic Pro in a taxi.Is there anyway I can track it if someone flies it?
6 mos ago
Osmo pocket gimbal not functioning properly
6 mos ago
Yesterday, while hovering **-** of of ground to take a sunset pic, the drone did one of...
9 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number +86 755 2665 6677 - by the Numbers

Phone number to dial
+86 755 2665 6677
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-6pm GMT
Best time to dial
3:15pm
Navigate phone maze to a human
Direct to human
Average wait
3
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
83%
Quality of help
81%
Customer votes
528
Information last updated
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)

DJI's Best Toll-Free/800 Customer Phone Number

This is DJI's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DJI agent. This phone number is DJI's Best Phone Number because 5,358 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +86 755 2665 6677 include and other customer service issues. Rather than trying to call DJI we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, DJI has 1 phone number. It's not always clear what is the best way to talk to DJI representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DJI - by phone or otherwise

While +86 755 2665 6677 is DJI's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DJI customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via http://www.dji.com/support for Customer Service. If you think this information is inaccurate or know of other ways to contact DJI please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DJI.

What is GetHuman's Relationship to DJI?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DJI. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AAA Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or AAA. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DJI Contact Info

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