Cybex International, Inc. Customer Service

Phone Number & Contact Info

Cybex International, Inc.'s Best Phone Number

888-462-9239
Toll-free·Calls Customer Service·Most popular Cybex International, Inc. number
Q:

How do I talk to a live human at Cybex International, Inc.?

A:Calling this Cybex International, Inc. number should go right to a real human being
Q:

Does Cybex International, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cybex International, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Cybex International, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Cybex International, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Cybex International, Inc. operates the call center for this 888-462-9239 phone number Mon-Fri 8:30am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cybex International, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cybex International, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cybex International, Inc. is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Cybex International, Inc.

In summation, the best day to call Cybex International, Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cybex International, Inc. staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Cybex International, Inc.

If you have time to do a bit of reading before you call Cybex International, Inc., we recommend you read over some of our problem-specific articles.

What is Cybex International, Inc.?

Cybex International, Inc. is a leading manufacturer of premium exercise equipment. With over 45 years of industry experience, we are dedicated to creating innovative and high-quality fitness solutions for commercial and home use. Our wide range of products includes cardio machines, strength training equipment, and functional training accessories. We take pride in our commitment to research and development, ensuring that our equipment incorporates the latest technology and ergonomic design for optimal performance and user comfort. Whether it's a gym operator looking to provide superior workout equipment or individuals seeking to enhance their fitness journey, Cybex International, Inc. is the trusted choice for superior exercise solutions.

Where is Cybex International, Inc. located?

Cybex International, Inc. is located in Medway, Massachusetts. Situated in the northeastern United States, our corporate headquarters and manufacturing facility are conveniently situated in this small town. Medway is approximately 30 miles southwest of Boston, making our location easily accessible for visitors and employees. Our specific address is 10 Trotter Drive, and we take pride in being a part of the local community. With our central location, we are able to efficiently serve our customers and partners throughout the country. Whether you are looking to visit us or inquire about our products and services, our team in Medway is ready to assist you.

Is there a warranty on Cybex International, Inc. products?

Yes, Cybex International, Inc. provides a warranty on their products. The specifics of the warranty may vary depending on the type of product and the region. Generally, their cardio and strength equipment come with a warranty that covers defects in materials and workmanship for a specified period. This warranty ensures that customers receive high-quality and reliable products. To know the exact duration and coverage of the warranty for a specific product, customers are advised to consult the product documentation or contact Cybex International, Inc. directly. They prioritize customer satisfaction and aim to address any issues promptly and efficiently to ensure a positive user experience.

Top Cybex International, Inc. customer service problems

Click the link above to get answers to just about any Cybex International, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Cybex International, Inc. Customer Service Contacts

There are of course other ways to contact Cybex International, Inc. customer service besides the phone. Below we list the best ones, by medium.

Cybex International, Inc. Customer Email Addresses

sales@cybexintl.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cybex International, Inc. will reply our your email.

Conclusion and closing notes

This is Cybex International, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cybex International, Inc. agent. This phone number is Cybex International, Inc.'s best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-462-9239 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Cybex International, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Cybex International, Inc. has 1 phone number. It's not always clear what is the best way to talk to Cybex International, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cybex International, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cybex International, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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