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CreditPlus Customer Service

Phone Number & Contact Info

CreditPlus's Best Phone Number

800-258-3488
Toll-free·Calls Customer Service·Most popular CreditPlus number
Free tools for easier calling
Q:

How do I talk to a live human at CreditPlus?

A:Press 1. Our free phone can also navigate phone menus to get a live human at CreditPlus for you.
Q:

Does CreditPlus offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Friday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for CreditPlus below.

Let us call and talk to CreditPlus for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this CreditPlus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1
Below are some clips we've found from CreditPlus's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Zactis. All calls are recorded for quality purposes."
Excerpt from a call with CreditPlus
Monday, September 16, 2024 3:25 PM

What are the hours and when should I call?

CreditPlus operates the call center for this 800-258-3488 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the CreditPlus call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CreditPlus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CreditPlus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CreditPlus is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call CreditPlus

In summation, the best day to call CreditPlus is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CreditPlus staffs the call center well on Friday.

Why Customers Call CreditPlus

If you have time to do a bit of reading before you call CreditPlus, we recommend you read over some of our problem-specific articles.

Is there an application fee for CreditPlus?

No, there is no application fee for CreditPlus. We believe in providing a transparent and customer-friendly process, which is why we do not charge any fee to apply for our services. You can easily fill out the application online or visit one of our branches to submit your application. Our goal is to make the lending process as convenient and affordable as possible for our customers. With CreditPlus, you can access the funds you need without any upfront costs or hidden fees. Our dedicated team is available to assist you throughout the application process and answer any questions you may have. Experience hassle-free borrowing with CreditPlus.

What are the eligibility requirements for CreditPlus?

To be eligible for CreditPlus, applicants must meet specific criteria. Firstly, individuals must be at least 18 years old and residents of the United States. Secondly, applicants must have a steady source of income, whether from employment, self-employment, or government benefits. CreditPlus requires a minimum monthly income, typically around $1,000, to ensure repayment ability. Additionally, applicants must possess an active checking account in their name for the transactional and fund deposit purposes. Creditworthiness is also taken into consideration, including factors like credit history and debt-to-income ratio. While a credit check is performed, CreditPlus is designed to assist individuals with various credit backgrounds, including those with no credit or less-than-perfect credit scores. By fulfilling these eligibility requirements, potential borrowers can take advantage of the financial solution offered by CreditPlus.

What are the repayment terms for CreditPlus?

CreditPlus offers flexible repayment terms for its customers. The exact terms will depend on the specific loan amount and the borrower's creditworthiness. Typically, the repayment period ranges from 12 to 84 months, allowing borrowers to choose a term that best fits their financial situation. Longer terms may result in lower monthly payments, whereas shorter terms can help borrowers repay their loans faster. CreditPlus also offers the option to make additional payments or pay off the loan early without any penalties. This allows borrowers to save on interest costs and have more control over their finances. Overall, CreditPlus aims to provide borrowers with repayment terms that are convenient, personalized, and designed to meet their individual needs.

Top CreditPlus customer service problems

Click the link above to get answers to just about any CreditPlus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More CreditPlus Customer Service Contacts

There are of course other ways to contact CreditPlus customer service besides the phone. Below we list the best ones, by medium.

CreditPlus Customer Help Desk / Web Support

creditplus.com - Customer Service
Online customer service support
As a last, sometimes only, resort- CreditPlus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is CreditPlus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CreditPlus agent. This phone number is CreditPlus's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-258-3488 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call CreditPlus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CreditPlus has 1 phone number. It's not always clear what is the best way to talk to CreditPlus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CreditPlus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CreditPlus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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