County Of San Diego Department Of Child Support Services Customer Service

Phone Number & Contact Information

866-901-3212
Toll-free·Calls Customer Service·Most popular County Of San Diego Department Of Child Support Services number
Q:How do I get a live human at County Of San Diego Department Of Child Support Services?
A:Press 0
Q:Does County Of San Diego Department Of Child Support Services offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this County Of San Diego Department Of Child Support Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from County Of San Diego Department Of Child Support Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the California Department of Child Support Services. Please listen carefully as our menu options have changed. If you're calling about a payment you recently made, or are expecting a payment, press three. If you're calling about direct deposit, an electronic payment card, or to make a payment, press one. For all other questions, please stay on the line. Now are you a parent or guardian calling about your case? Say yes."
Excerpt from a call with County Of San Diego Department Of Child Support Services
Wednesday, March 20, 2024 4:36 PM
The first phone menu
"Welcome to the California Department of Child Support Services. Please listen carefully as our menu options have changed. For all other questions, please stay on the line. Now are you a parent or guardian calling about your case? Say yes. Sorry. I didn't get that. Are you a parent or guardian calling about a child support case you've already established?
If you're calling about a payment you recently made, or are expecting a payment, press three.
If you're calling about direct deposit, an electronic payment card, or to make a payment, press one."
Excerpt from a call with County Of San Diego Department Of Child Support Services
Wednesday, March 20, 2024 4:36 PM

What are the hours and when should I call?

County Of San Diego Department Of Child Support Services operates the call center for this 866-901-3212 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this County Of San Diego Department Of Child Support Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like County Of San Diego Department Of Child Support Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call County Of San Diego Department Of Child Support Services is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call County Of San Diego Department Of Child Support Services is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that County Of San Diego Department Of Child Support Services staffs the call center well on Monday.

Why call this County Of San Diego Department Of Child Support Services number?

Below is a sample of recent calls to County Of San Diego Department Of Child Support Services, and their purpose. Are any of these similar to the reason you are trying to call?
Payment allocation inquiry: "I'm not able to pay because DCSS took his child support out of the payment from the insurance."
- From a call lasting 7m 36s , Mar 20, 2024 4:36 PM

Conclusion and closing notes

This is County Of San Diego Department Of Child Support Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a County Of San Diego Department Of Child Support Services agent. This phone number is County Of San Diego Department Of Child Support Services's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-901-3212 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call County Of San Diego Department Of Child Support Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, County Of San Diego Department Of Child Support Services has 1 phone number. It's not always clear what is the best way to talk to County Of San Diego Department Of Child Support Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for County Of San Diego Department Of Child Support Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like County Of San Diego Department Of Child Support Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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