Corel Customer Service

Phone Number & Contact Info

Corel's Best Phone Number

Toll-free·Calls Customer Service·Most popular Corel number

How do I talk to a live human at Corel?

A:Direct to sales.

Does Corel offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thu 9am-10pm, Fri 9am-7pm EST. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Corel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to sales.

What are the hours and when should I call?

Corel operates the call center for this 877-582-6735 phone number Mon-Thu 9am-10pm, Fri 9am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Corel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Corel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Corel is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Corel

In summation, the best day to call Corel is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Corel staffs the call center well on Monday.

Why Customers Call Corel

If you have time to do a bit of reading before you call Corel, we recommend you read over some of our problem-specific articles.

What is the refund policy for Corel products?

Corel offers a 30-day refund policy for all its products. If you are not satisfied with your purchase, you can request a full refund of the purchase price within 30 days from the date of purchase. To initiate the refund process, you need to contact Corel's customer service team directly, either via phone or email, and provide them with your order details and reason for requesting a refund. Once your request is approved, you will receive a refund within a reasonable timeframe. It is important to note that any shipping fees or taxes paid during the purchase are non-refundable. Additionally, this refund policy only applies to products purchased directly from Corel's official website or authorized resellers, and not to any third-party vendors.

What are the system requirements for running Corel software?

The system requirements for running Corel software vary depending on the specific product you are using. Corel provides detailed specifications on their website, but generally, you will need a computer with a minimum processor speed of 1.5 GHz or higher, at least 2 GB of RAM (4 GB recommended), and a minimum of 1 GB of free hard disk space. For graphics-intensive applications, a higher-end processor, more RAM, and dedicated graphics card with at least 128 MB of VRAM are recommended. Corel software is compatible with both Windows and Mac operating systems, with specific requirements for each version. It is advisable to check Corel's website or product documentation for the detailed system requirements for the specific software you are interested in.

Is technical support included with the purchase of Corel software?

Yes, technical support is included with the purchase of Corel software. Corel offers comprehensive technical support to ensure customers have a smooth experience with their products. This support includes various channels such as phone, email, and live chat, which are available to assist customers with any queries, troubleshooting, or guidance they may need. Corel's team of knowledgeable and skilled technicians are dedicated to providing prompt and effective solutions to address any software-related issues. Whether customers have questions about installation, usage, or compatibility, Corel's technical support ensures that customers receive prompt assistance and can maximize the benefits of their software purchase.

Top Corel customer service problems

Click the link above to get answers to just about any Corel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Corel Customer Service Contacts

There are of course other ways to contact Corel customer service besides the phone. Below we list the best ones, by medium.

Corel Customer Help Desk / Web Support

corel.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Corel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Corel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Corel agent. This phone number is Corel's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-582-6735 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Corel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Corel has 1 phone number. It's not always clear what is the best way to talk to Corel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Corel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Corel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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