How do I talk to a human at this Comcast - Xfinity Home Security Systems number?
A:Keep pressing 0
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Comcast - Xfinity Home Security Systems Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #1 most popular Comcast - Xfinity Home Security Systems phone number out of 3. Click above to go back to the main customer service number and other contact information, including Comcast - Xfinity Home Security Systems email addresses, twitter handles, and live chat options.
More Comcast - Xfinity Home Security Systems Customer Phone Numbers
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Comcast - Xfinity Home Security Systems phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0
Below are some clips we've found from Comcast - Xfinity Home Security Systems's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Comcast. This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com.
Slash privacy.
For billing and inquiries or technical support, please press one.
If you are new to Comcast and would like to purchase services, please press two."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Friday, January 12, 2024 8:37 PM
They may need the phone number on your account
"Thank you for calling Comcast. This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com slash privacy.
We were unable to validate your selection.
Please try again. For billing inquiries or technical support, please press one.
If you are new please enter the ten digit phone number associated with your Comcast"
Excerpt from a call with Comcast - Xfinity Home Security Systems
Wednesday, December 11, 2024 10:29 PM
They may ask you to enter information with the dial pad
"Please enter the five digit ZIP code where you have or want service."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Monday, January 1, 2024 4:20 PM
They may ask you to say or enter information
"Which would you like to use? You can say phone number or account number."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Sunday, May 12, 2024 1:14 PM
They may need to look up your account
"Transferring. Please wait.
Hi. Thank you for calling Xfinity.
This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com slash privacy.
I'll need a phone number or account number to look you up."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Wednesday, December 11, 2024 10:29 PM
The first phone menu
"Thank you for calling Comcast.
This call may be monitored or recorded. For more information about our privacy practices, visit us at xfinity dot com.
Slash privacy.
If you are an existing customer and would like to add services to your account, please press five.
To remove services, please press six.
For billing and inquiries or technical support, please press one.
If you are new to Comcast and would like to purchase services, please press two."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Wednesday, August 21, 2024 11:11 PM
What are the hours and when should I call?
Comcast - Xfinity Home Security Systems operates the call center for this 855-709-1197 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 366 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comcast - Xfinity Home Security Systems phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comcast - Xfinity Home Security Systems staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comcast - Xfinity Home Security Systems is Sunday.The most busy day to call Comcast - Xfinity Home Security Systems is Wednesday. Again, this is based on a sample of 366 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Comcast - Xfinity Home Security Systems is Tuesday.
Why call this Comcast - Xfinity Home Security Systems number?
Below is a sample of recent calls to Comcast - Xfinity Home Security Systems, and their purpose. Are any of these similar to the reason you are trying to call?
Alarm sensor assistance: I'm experiencing issues with my alarm sensor and need assistance.
Taken from a call on Friday, February 28, 2025 9:16 PM
Suspend service request: We'd like to suspend our service beginning Wednesday, the fifteenth.
Taken from a call on Sunday, January 12, 2025 5:53 PM
Connect security system: I'm trying to connect our home security system to a new Wi Fi.
Taken from a call on Friday, October 11, 2024 11:54 PM
Inquiring about services: I'm trying to get cable and phone for my grandmother.
Taken from a call on Friday, September 13, 2024 5:30 PM
Set up new services: I'm calling because I need to get services in a new apartment for my grandmother.
Taken from a call on Friday, September 13, 2024 5:19 PM
Inquire about senior discounts: I'm calling to inquire about those senior programs.
Taken from a call on Thursday, August 22, 2024 1:15 PM
Billing inquiry: Questions about my bill.
Taken from a call on Monday, February 5, 2024 8:23 PM
Phone service issue: We have a phone tied to our account but the phone part is not working on the account, we cannot make any calls.
Taken from a call on Thursday, January 4, 2024 10:03 PM