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College Ave Customer Service

Phone Number & Contact Info

College Ave's Best Phone Number

844-422-7502
Toll-freeCalls Help with a Student LoanMost popular College Ave number

How do I talk to a live human at College Ave?

Does College Ave offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 9am-9pm ET. The least busy day is Wednesday, and the most busy day is Friday.

How long will I wait on hold?

The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

College Ave Customer Phone Numbers

Help with Ambition Card

Mon-Fri 9am-8pm ET
844-657-0445
Toll-free

Schools

Mon-Fri 9am-8pm ET
844-422-7501
Toll-free

What are the hours and when should I call?

College Ave operates the call center for this 844-422-7502 phone number Mon-Fri 9am-9pm ET.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 897 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this College Ave phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like College Ave staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call College Ave is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 897 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call College Ave

In summation, the best day to call College Ave is Wednesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that College Ave staffs the call center well on Wednesday.

Why Customers Call College Ave

More College Ave Customer Service Contacts

There are of course other ways to contact College Ave customer service besides the phone. Below we list the best ones, by medium.

College Ave Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and College Ave will reply our your email.

College Ave Customer Service on X (formerly Twitter)

College Ave, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

College Ave Customer Service on Facebook / Messenger

Some customer service teams, like that of College Ave, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is College Ave's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a College Ave agent. This phone number is College Ave's best phone number because 5,384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +18444227502 include and other customer service issues. Rather than trying to call College Ave first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or twitter. In total, College Ave has 3 phone numbers. It's not always clear what is the best way to talk to College Ave representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for College Ave. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like College Ave. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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