Colgate-Palmolive Customer Service

Phone Number & Contact Info

Colgate-Palmolive's Best Phone Number

Toll-free·Calls Customer Service·Most popular Colgate-Palmolive number

How do I talk to a live human at Colgate-Palmolive?

A:Calling this Colgate-Palmolive number should go right to a real human being

Does Colgate-Palmolive offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Colgate-Palmolive Customer Phone Numbers

Corporate Offices

Mon-Fri 9am-5pm EST · Calling this Colgate-Palmolive number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Colgate-Palmolive phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Colgate-Palmolive number should go right to a real human being
In fact, much of this information on this page is superfluous because this Colgate-Palmolive phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Colgate-Palmolive operates the call center for this 800-468-6502 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Colgate-Palmolive phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Colgate-Palmolive staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Colgate-Palmolive is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Colgate-Palmolive

In summation, the best day to call Colgate-Palmolive is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Colgate-Palmolive number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Colgate-Palmolive

If you have time to do a bit of reading before you call Colgate-Palmolive, we recommend you read over some of our problem-specific articles.

Are Colgate-Palmolive products cruelty-free?

Yes, Colgate-Palmolive is committed to the ethical and humane treatment of animals. We do not conduct animal testing on any of our products or ingredients, and we ensure that our suppliers follow the same principle. We have long been advocates for the development and acceptance of alternative testing methods that are more reliable and do not involve animals. Our dedication towards cruelty-free practices is reflected in our endorsement by globally recognized organizations such as PETA and Leaping Bunny. We are proud to offer a wide range of personal care and household products that are both effective and compassionately produced. Choosing Colgate-Palmolive means opting for cruelty-free, environmentally conscious products that prioritize animal welfare.

Are Colgate-Palmolive products safe for children?

Yes, Colgate-Palmolive products are safe for children. As a highly reputable global company, Colgate-Palmolive places utmost importance on creating and selling safe and effective products for people of all ages, including children. Our products undergo rigorous testing and evaluation to ensure their safety and compliance with the highest industry standards. We strictly adhere to all relevant regulations and guidelines set by regulatory authorities worldwide. Additionally, we consider the unique needs of children and design products specifically tailored to meet those needs. With our long-standing commitment to safety and quality, parents can trust that Colgate-Palmolive products are gentle, effective, and suitable for their children.

Are Colgate-Palmolive products tested on animals?

No, Colgate-Palmolive does not conduct tests on animals for their products. The company believes in ethical and cruelty-free practices and is committed to ending all animal testing. Colgate-Palmolive values the well-being of animals and supports alternative testing methods that are both reliable and scientifically validated, such as in vitro testing and advanced computer models. They actively collaborate with industry partners, regulatory authorities, and scientific community to promote the development and acceptance of non-animal testing approaches. This demonstrates Colgate-Palmolive's dedication to producing safe and effective products without compromising animal welfare.

Top Colgate-Palmolive customer service problems

Click the link above to get answers to just about any Colgate-Palmolive customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Colgate-Palmolive Customer Service Contacts

There are of course other ways to contact Colgate-Palmolive customer service besides the phone. Below we list the best ones, by medium.

Colgate-Palmolive Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Colgate-Palmolive customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Colgate-Palmolive's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Colgate-Palmolive agent. This phone number is Colgate-Palmolive's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-468-6502 include and other customer service issues. Rather than trying to call Colgate-Palmolive first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Colgate-Palmolive has 2 phone numbers. It's not always clear what is the best way to talk to Colgate-Palmolive representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Colgate-Palmolive. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Colgate-Palmolive. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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