Coca Cola Company Customer Service

Phone Number & Contact Info

Coca Cola Company's Best Phone Number

800-438-2653
Toll-free·Calls Customer Service·Most popular Coca Cola Company number
Q:

How do I talk to a live human at Coca Cola Company?

A:Press 1 for English.
Q:

Does Coca Cola Company offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Coca Cola Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English.
Here is how our research team describes the way the Coca Cola Company phone system greets you: For local sponsorship, press 1. For nutrient info, press 2. For employees or former employees, press 3. For fountain services, press 4. For privacy policy, press 9. For all other inquiries, press 5.

What are the hours and when should I call?

Coca Cola Company operates the call center for this 800-438-2653 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,295 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Coca Cola Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Coca Cola Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Coca Cola Company is Friday. The most busy day to call is Wednesday, which averages 52% more phone calls by comparison. Again, this is based on a sample of 1,295 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Coca Cola Company

In summation, the best day to call Coca Cola Company is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Coca Cola Company staffs the call center well on Friday.

Why Customers Call Coca Cola Company

If you have time to do a bit of reading before you call Coca Cola Company, we recommend you read over some of our problem-specific articles.

What is the history of Coca Cola?

Coca Cola has a rich and iconic history dating back to its creation in 1886 by pharmacist John Pemberton in Atlanta, Georgia. Initially intended as a patent medicine, the formula was later acquired by Asa Griggs Candler, who established The Coca Cola Company in 1892. Through shrewd marketing strategies and aggressive expansion, Coca Cola quickly became a beloved global brand. It introduced the famous contour bottle in 1915 and pioneered innovative advertising campaigns, including the iconic Santa Claus imagery. The brand's trajectory witnessed numerous innovations like the introduction of Diet Coke, Coca Cola Zero, and Coca Cola Life. Over the years, Coca Cola has maintained its commitment to social responsibility, sustainability, and community involvement. Today, it remains a symbol of shared moments of happiness and refreshment worldwide.

What are the ingredients in Coca Cola?

The ingredients in Coca Cola include carbonated water, high fructose corn syrup or sugar, caramel color, phosphoric acid, natural flavors (such as caffeine), and a trace amount of phosphoric acid. These ingredients give Coca Cola its signature taste and refreshing fizz. The carbonated water provides the base for the beverage, while the high fructose corn syrup or sugar adds sweetness. Caramel color is added for visual appeal, and phosphoric acid helps to enhance the flavor and extend the shelf life. Natural flavors, like caffeine, are incorporated to enhance the taste experience. It is important to note that Coca Cola also offers variations with different sweeteners or caffeine-free options to cater to individual preferences.

Is Coca Cola gluten-free?

Yes, Coca Cola is gluten-free. Coca Cola products do not contain any ingredients derived from gluten sources, such as wheat, barley, or rye. The company has stringent quality control measures in place to ensure that their beverages are free from gluten contamination during production and packaging processes. However, it is essential to note that Coca Cola sources their ingredients from various suppliers, and they cannot guarantee that cross-contamination may not occur at these suppliers' facilities. Therefore, individuals with extreme gluten sensitivity should exercise caution and consider consulting their healthcare providers before consuming Coca Cola products or any other food or beverage. It is always advisable to read the product labels carefully and check for any potential allergens or gluten-related warnings.

Top Coca Cola Company customer service problems

Click the link above to get answers to just about any Coca Cola Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Coca Cola Company, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with a code: "The caller is seeking help with a code they are trying to input."
- From a call lasting 4m 18s , Mar 20, 2024 9:18 AM
Inquiring about product: "I am asking you to try the original red."
- From a call lasting 3m 41s , Mar 11, 2024 4:56 AM
Unsuccessful connection attempt: "Hello? Hello? Memphis. Hello. Hello. Hello."
- From a call lasting 1m 32s , Feb 15, 2024 1:03 PM
No response: "Hello? Hello? Hello, madam? Hello?"
- From a call lasting 1m 9s , Jan 24, 2024 10:29 AM
Product information request: "I can help you find the bioengineered food disclosure status for Coca Cola product."
- From a call lasting 2m 50s , Jan 4, 2024 12:21 PM

More Coca Cola Company Customer Service Contacts

There are of course other ways to contact Coca Cola Company customer service besides the phone. Below we list the best ones, by medium.

Coca Cola Company Customer Help Desk / Web Support

coca-colacompany.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Coca Cola Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Coca Cola Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Coca Cola Company agent. This phone number is Coca Cola Company's best phone number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-438-2653 include Cancel an order, Complaint, Refund and other customer service issues. Rather than trying to call Coca Cola Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Coca Cola Company has 1 phone number. It's not always clear what is the best way to talk to Coca Cola Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Coca Cola Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Coca Cola Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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