Charter Communications New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Charter Communications phone number (it's ranked #9). Most customers call 833-694-9259 for support: Click here for best option

Other customers got on the phone recently because:

i have no cable.i cLLED AND CALLED and am getting nowherer. please sent out someone to...
Internet speeds are very slow compared to what I'm paying for. I am getting *** m b p s...
I need an extension for my bill
I really need an extension on my bill. I just got a job and can't afford for it to be t...
I just recently got a job and I really need an extension untill after Christmas.
I really need an extension on my bill. I just recently got a job and I don't get my fir...
Fraud liar and bad customer *
Need to cancel service as I am moving out of the country
I live at Wisconsin dells WI in a condo. I( recently lost my channil guide and the offi...
Want to know if my modem is uo to date, and if not if I can replace it. Or if old, what...
Disconnect phone line . I have been calling two days in a row. Everytime I wait forever...
how to return equipment when I dont have original box
$***.** ACH payment was mistakenly made to an inactive Charter account. Need to be reim...
Please have billing call me.

Help me with my issue

Charter Communications New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial9am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait13
Current wait21
Rank (among phone numbers)9
Rank (overall)13
Alternate methodsphone or chat or web or facebook
Quality of communication77%
Quality of help78%
Customer votes2,242
Best phone number833-694-9259
Information last updatedMon Jan 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Charter Communications's 888-715-3291 New Customer Concierge Number

This Charter Communications phone number is ranked #9 out of 9 because 78,168 Charter Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Charter Communications New Customer Concierge department for problems like Change Plan, Technical Support, Cancel Plan, Lower My Bill, Pay Bill. As far as we can tell, Charter Communications has call center locations in Missouri or Montana or South Carolina or Canada or Michigan or Wisconsin or Minnesota or Massachusetts or Kentucky and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Charter Communications has 9 phone numbers and 13 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Charter Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Charter Communications

Calling Charter Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Charter Communications New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Charter Communications's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Charter Communications in General

While 888-715-3291 is Charter Communications's #9 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 833-694-9259 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Charter Communications help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!