Charter Communications New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Charter Communications's #1 Phone Number

Other customers got on the phone recently because:

I lost my job but am now working. I get first paycheck Thursday Jan **th
Charter cable box keeps turning off on it's own. Followed steps to try to reset box but...
There is a mistake on bill. I would like to resolve it today with someone
Hi I'm contacting you because I just ran a report in my name and I have an email addres...
Extension on my spectrum cable bill.
I transferred from charter to freedom and I would like to disconnect my charter account...
Primary User Susan Rose - Seconday User David Bisson*David cancelled Spectrum the middl...
Come get your orange cable from my yard. It was dropped here in November and never buri...
I have disconnected my Charter account, but there is still an orange cord you folks nee...
I had service at *** Kick Turn Ln. in Beech Mountain, NC. I cancel service on Nov...
I need to cancel my service
I am a loyal customer to spectrum, but woke up this morning to no internet and just nee...
I was getting scam calls on my home landline phone so I had a block put on and RoBo bu...
This is my third attempt to navigate this website. I was told that, to resolve your cla...
Help me with my issue

Charter Communications New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:15am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait12
Current wait16
Rank (among phone numbers)8
Rank (overall)12
Alternate methodsphone or chat or web or facebook
Quality of communication78%
Quality of help77%
Customer votes2,241
Best phone number833-694-9259
Information last updatedSun Jan 26 2020 10:00:00 GMT+0000 (UTC)

Charter Communications's 888-715-3291 New Customer Concierge Number

This Charter Communications phone number is ranked #8 out of 8 because 78,168 Charter Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Charter Communications New Customer Concierge department for problems like Change Plan, Technical Support, Cancel Plan, Lower My Bill, Pay Bill. As far as we can tell, Charter Communications has call center locations in Missouri or Montana or South Carolina or Canada or Michigan or Wisconsin or Minnesota or Massachusetts or Kentucky and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Charter Communications has 8 phone numbers and 12 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Charter Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Charter Communications

Calling Charter Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Charter Communications New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Charter Communications's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Charter Communications's phone numbers against each other.

Contacting Charter Communications in General

While 888-715-3291 is Charter Communications's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 833-694-9259 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Charter Communications help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 77% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Charter Communications.
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