Charley's Grilled Subs Customer Service

Phone Number & Contact Info

Charley's Grilled Subs's Best Phone Number

800-437-8325
Toll-free·Calls Customer Service·Most popular Charley's Grilled Subs number
Free tools for easier calling
Q:

How do I talk to a live human at Charley's Grilled Subs?

A:Calling this Charley's Grilled Subs number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Charley's Grilled Subs for you.
Q:

Does Charley's Grilled Subs offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Charley's Grilled Subs below.

Let us call and talk to Charley's Grilled Subs for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Charley's Grilled Subs phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Charley's Grilled Subs number should go right to a real human being
In fact, much of this information on this page is superfluous because this Charley's Grilled Subs phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Charley's Grilled Subs operates the call center for this 800-437-8325 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Charley's Grilled Subs call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Charley's Grilled Subs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Charley's Grilled Subs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Charley's Grilled Subs is Sunday. The most busy day to call is Saturday, which averages 333% more phone calls by comparison. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Charley's Grilled Subs

In summation, the best day to call Charley's Grilled Subs is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Charley's Grilled Subs staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Charley's Grilled Subs

If you have time to do a bit of reading before you call Charley's Grilled Subs, we recommend you read over some of our problem-specific articles.

What is Charley's Grilled Subs?

Charley's Grilled Subs is a renowned fast-food chain specializing in delicious, freshly prepared grilled subs. At Charley's, we take pride in serving premium quality ingredients and delivering the ultimate sub experience. Our signature subs are crafted using thinly sliced, premium meats and a wide variety of flavorful toppings, all served on our freshly baked, soft sub rolls. Whether you're a meat lover or prefer vegetarian options, our menu has something to satisfy every palate. We also offer mouthwatering fries and refreshing beverages to complement your meal. With a commitment to taste, quality, and exceptional customer service, Charley's Grilled Subs is the go-to destination for sub lovers seeking delicious, made-to-order subs that leave a lasting impression.

Where are Charley's Grilled Subs located?

Charley's Grilled Subs locations can be found across various states in the United States, as well as internationally. In the United States, you can find Charley's Grilled Subs in numerous shopping malls, airports, and other high-traffic areas. Currently, there are over 500 Charley's Grilled Subs locations worldwide, with a strong presence in states like Ohio, Texas, Florida, and California. Additionally, Charley's Grilled Subs has expanded its reach to countries such as Canada, Japan, and Saudi Arabia, offering their delicious grilled subs to a global audience. To find the nearest Charley's Grilled Subs location, you can use the restaurant locator on their website or contact their customer support for assistance.

What are the opening hours of Charley's Grilled Subs?

Charley's Grilled Subs opens its doors to satisfy your cravings for delicious grilled subs during convenient hours. Our operating hours ensure that you never miss out on our mouthwatering sandwiches. We are dedicated to serving you from early morning until late evening, offering an extensive timeframe for your enjoyment. Whether you need a satisfying breakfast, a fulfilling lunch, or a tasty dinner, Charley's Grilled Subs is ready to serve you. Our doors open at 8:00 am, allowing you to start your day with a scrumptious breakfast sub, and remain open until 10:00 pm, ensuring a late-night snack is always within reach. Visit us during our accommodating hours and indulge in a delectable grilled sub that will leave you craving more.

Top Charley's Grilled Subs customer service problems

Click the link above to get answers to just about any Charley's Grilled Subs customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Charley's Grilled Subs is extracted from issues that customers have reported to GetHuman.
Charley's Grilled Subs issues reported to GetHuman

Conclusion and closing notes

This is Charley's Grilled Subs's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Charley's Grilled Subs agent. This phone number is Charley's Grilled Subs's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-437-8325 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Charley's Grilled Subs first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Charley's Grilled Subs has 1 phone number. It's not always clear what is the best way to talk to Charley's Grilled Subs representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Charley's Grilled Subs. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Charley's Grilled Subs. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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