A:Just follow the prompts for your questions.Our free phone can also navigate phone menus to get a live human at Chamberlain for you.
Q:
Does Chamberlain offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri: 8am-9pm, Sat: 10am-7pm EST.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 5 minutes and 6 seconds.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Chamberlain below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Chamberlain phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just follow the prompts for your questions.
Below are some clips we've found from Chamberlain's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Chamberlain technical support.
Please select from the following options.
If you are a homeowner, press one.
If you are a LiftMaster installer or dealer, press two.
If your call is related to an item needing troubleshooting, we ask that you be at home or wherever the equipment that you're calling about is located.
If you are not, we encourage you to call back once you are so that we can best assist you.
Can also consult our support site at support dot chamberlain dot com for troubleshooting tips.
Please select from the following five options."
Excerpt from a call with Chamberlain
Monday, April 8, 2024 9:00 PM
They may ask your reason for calling (instead of a menu)
"Chamberlain's technical support center will be closed for Labor Day on Monday, September first twenty twenty five.
We will return to regular business hours on Tuesday, September second.
To check the status of an existing order, you can say check my order to use our automated system."
Excerpt from a call with Chamberlain
Monday, September 1, 2025 6:24 PM
They may ask you to enter information with the dial pad
"Thank For calling Chamberlain technical support.
We are currently closed.
If you would like to check the status of an existing order, using our automated system, press one.
You may also visit us at support dot chamberlain dot com for assistance with frequently asked questions, watch step by step videos, and download owner's manuals.
For calling Chamberlain technical support. We are currently closed.
Our normal business hours are please enter the order number to be looked up."
Excerpt from a call with Chamberlain
Saturday, March 1, 2025 11:34 PM
The first phone menu
"Thank you for calling Chamberlain technical support.
Please select from the following options.
If you are a homeowner, press one.
If you are a LiftMaster installer or dealer, press two."
Excerpt from a call with Chamberlain
Thursday, May 23, 2024 4:41 PM
After you press 1
"If your call is related to an item needing troubleshooting, we ask that you be at home or wherever the equipment that you're calling about is located.
If you are not, we encourage you to call back once you are.
So that we can best assist you. You can also consult our support site at support dot chamberlain dot com for troubleshooting tips, Please select from the following five options.
For help with your garage door opener or garage door accessories, press one.
For help with your MyQ device or app, press two."
Excerpt from a call with Chamberlain
Monday, March 4, 2024 11:38 PM
After you press 2
"For help with a residential garage door opener or accessory, press one.
For help with lift master gate operators, commercial doors, or telephone entry systems, press two."
Excerpt from a call with Chamberlain
Friday, January 5, 2024 6:15 PM
What are the hours and when should I call?
Chamberlain operates the call center for this 800-528-5880 phone number Mon-Fri: 8am-9pm, Sat: 10am-7pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 597 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Chamberlain at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chamberlain phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chamberlain staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chamberlain is Saturday.The most busy day to call is Monday, which averages 79% more phone calls by comparison.Again, this is based on a sample of 597 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday, which is 30364% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Chamberlain is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Chamberlain staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Chamberlain
If you have time to do a bit of reading before you call Chamberlain, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Chamberlain customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Chamberlain, and their purpose. Are any of these similar to the reason you are trying to call?
Locked out of garage: "I'm still locked out of the garage."
- From a call lasting 10m 57s , Dec 4, 2025 8:55 PM
Garage door malfunction: "The garage door won't go up or down."
- From a call lasting 14m 45s , Nov 19, 2025 1:50 PM
Garage door sensor issue: "I'm wondering if the distance with the sixteen foot it's not able to read that distance."
- From a call lasting 34m 14s , Nov 15, 2025 6:08 PM
Garage door opener issue: "I can't get it to go up or down unless I continuously hold on the wall mount button."
- From a call lasting 11m 32s , Nov 15, 2025 5:56 PM
Garage door malfunction: "It will not go up and down."
- From a call lasting 11m 32s , Nov 12, 2025 10:40 PM
Keypad programming issue: "Can't get it to program to the new keypad."
- From a call lasting 20m 21s , Nov 11, 2025 8:54 PM
Motor not engaging: "I've got everything hooked up and the unit is blinking, but I cannot get the motor to move."
- From a call lasting 18m 57s , Nov 11, 2025 8:30 PM
Sync remote with opener: "I can't seem to get my Chamberlain remote to sync with my Chamberlain opener."
- From a call lasting 21m 47s , Nov 10, 2025 4:46 PM
Information about why customers call Chamberlain is extracted from issues that customers have reported to GetHuman.
Click the link to submit an online customer service inquiry
As a last, sometimes only, resort- Chamberlain customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Chamberlain's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chamberlain agent. This phone number is Chamberlain's best phone number because 72,129 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-5880 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Chamberlain first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chamberlain has 1 phone number. It's not always clear what is the best way to talk to Chamberlain representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Chamberlain. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chamberlain. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.