Celestial Seasonings Customer Service

Phone Number & Contact Info

Celestial Seasonings's Best Phone Number

800-351-8175
Toll-free·Calls Customer Service·Most popular Celestial Seasonings number
Q:

How do I talk to a live human at Celestial Seasonings?

A:Calling this Celestial Seasonings number should go right to a real human being
Q:

Does Celestial Seasonings offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Celestial Seasonings phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Celestial Seasonings number should go right to a real human being
In fact, much of this information on this page is superfluous because this Celestial Seasonings phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Celestial Seasonings operates the call center for this 800-351-8175 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 26 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Celestial Seasonings phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Celestial Seasonings staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Celestial Seasonings is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 26 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Celestial Seasonings

In summation, the best day to call Celestial Seasonings is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Celestial Seasonings staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Celestial Seasonings

If you have time to do a bit of reading before you call Celestial Seasonings, we recommend you read over some of our problem-specific articles.

Are Celestial Seasonings teas organic?

Yes, Celestial Seasonings offers organic teas. We are committed to providing high-quality, natural products to our customers. Our organic teas are cultivated without the use of synthetic pesticides, herbicides, or genetically modified organisms (GMOs). We prioritize sourcing the finest organic ingredients from trusted tea gardens around the world. Our organic certification guarantees that our teas meet rigorous standards and are grown in harmony with nature. From classic blends to herbal infusions, our organic tea varieties are carefully crafted to deliver exceptional taste while promoting sustainability and environmental responsibility. Enjoy a cup of Celestial Seasonings organic tea and experience the pure, natural flavors that have made us a beloved brand for decades.

Are Celestial Seasonings teas gluten-free?

Yes, Celestial Seasonings teas are gluten-free. We understand the importance of catering to various dietary needs and ensuring customer satisfaction. All our teas, including herbal, green, and black teas, are free from gluten and other common allergens. We prioritize quality and safety in our products, and every tea undergoes rigorous testing to comply with gluten-free standards. You can enjoy our delicious range of teas worry-free, knowing that they are gluten-free and suitable for individuals with gluten intolerance or celiac disease. Savor the natural flavors and calming aromas of Celestial Seasonings teas without any gluten concerns.

Do Celestial Seasonings teas contain caffeine?

No, Celestial Seasonings teas do not contain caffeine, with the exception of a few select varieties specially marked as "Black Teas" or "Green Teas." The majority of Celestial Seasonings teas are caffeine-free herbal infusions, created to provide a soothing and relaxing experience. These herbal teas are carefully blended using quality ingredients such as fruits, herbs, and botanicals to offer a wide range of flavorful and aromatic choices. Celestial Seasonings understands the importance of caffeine-free options for customers seeking a naturally caffeine-free alternative, making them an ideal choice for individuals who prefer to avoid caffeine for health, dietary, or personal reasons. Rest assured, you can enjoy Celestial Seasonings teas without worrying about the presence of caffeine in most of their products.

Top Celestial Seasonings customer service problems

Click the link above to get answers to just about any Celestial Seasonings customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Celestial Seasonings's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Celestial Seasonings agent. This phone number is Celestial Seasonings's best phone number because 156 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-351-8175 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Celestial Seasonings first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Celestial Seasonings has 1 phone number. It's not always clear what is the best way to talk to Celestial Seasonings representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Celestial Seasonings. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Celestial Seasonings. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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