How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Carolinas Medical Center phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 for the operator.
Here is how our research team describes the way the Carolinas Medical Center phone system greets you: Thank you for calling Atrium Health Carolinas Medical Center. If you have a life-threatening emergency, please hang up and dial 911 at any time. You may press 0 to speak to a hospital representative. For information about a patient, press one for patient accounts and billing, press 2 for human resources, press 3 for medical records, press 4 for all other inquiries. Please continue to hold to speak with the hospital representative. Thank you.
What are the hours and when should I call?
Carolinas Medical Center operates the call center for this 704-355-2000 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Carolinas Medical Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Carolinas Medical Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Carolinas Medical Center is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Carolinas Medical Center is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Carolinas Medical Center number, but it is also the day with the shortest hold times.
More Ways to Contact Carolinas Medical Center Customer Service
There are of course other ways to contact Carolinas Medical Center customer service besides the phone. Below we list the best ones, by medium.
Use the link to connect with customer service through Twitter
Carolinas Medical Center, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Conclusion and closing notes
This is Carolinas Medical Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carolinas Medical Center agent. This phone number is Carolinas Medical Center's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 704-355-2000 include and other customer service issues. Rather than trying to call Carolinas Medical Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter. In total, Carolinas Medical Center has 1 phone number. It's not always clear what is the best way to talk to Carolinas Medical Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Carolinas Medical Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Carolinas Medical Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.