How do I talk to a human at this Capital One Auto Finance number?
A:Press 2, then 0 three times. Also had to enter last 4 digits of SS#
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-9pm EST.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Capital One Auto Finance New and Used Financing Applications?
A:The average hold time is 12 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #3 most popular Capital One Auto Finance phone number out of 4. Click above to go back to the main customer service number and other contact information, including Capital One Auto Finance email addresses, twitter handles, and live chat options.
More Capital One Auto Finance Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Capital One Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2, then 0 three times. Also had to enter last 4 digits of SS#
Below are some clips we've found from Capital One Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Capital One Auto Finance.
If you are calling about a loan to purchase a vehicle, or you have questions about Auto Navigator, press one.
If you are calling about an existing auto loan with Capital One, press two."
Excerpt from a call with Capital One Auto Finance
Friday, May 24, 2024 2:41 PM
What are the hours and when should I call?
Capital One Auto Finance operates the call center for this 800-689-1789 phone number Mon-Fri 8am-9pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 5,934 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Capital One Auto Finance is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 5,934 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Capital One Auto Finance is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One Auto Finance staffs the call center well on Thursday.
Why call this Capital One Auto Finance number?
Below is a sample of recent calls to Capital One Auto Finance, and their purpose. Are any of these similar to the reason you are trying to call?
Language preference: "Asking about Spanish language support."
- From a call lasting 1m 23s , May 24, 2024 2:41 PM