How do I talk to a human at this Capital One Auto Finance number?
A:Press 1, enter social security number, then wait. For existing loans
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-9pm EST.The least busy day is Wednesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Capital One Auto Finance Auto Loans?
A:The average hold time is 7 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #2 most popular Capital One Auto Finance phone number out of 4. Click above to go back to the main customer service number and other contact information, including Capital One Auto Finance email addresses, twitter handles, and live chat options.
More Capital One Auto Finance Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Capital One Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, enter social security number, then wait. For existing loans
Below are some clips we've found from Capital One Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Capital One Auto Finance.
Please enter your thirteen digit account number. Or if you don't know it, press pound."
Excerpt from a call with Capital One Auto Finance
Monday, February 3, 2025 4:52 PM
What are the hours and when should I call?
Capital One Auto Finance operates the call center for this 800-946-0332 phone number Mon-Fri 8am-9pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 589 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Capital One Auto Finance is Wednesday.The most busy day to call is Monday, which averages 34% more phone calls by comparison.Again, this is based on a sample of 589 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Capital One Auto Finance is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One Auto Finance staffs the call center well on Wednesday.
Why call this Capital One Auto Finance number?
Below is a sample of recent calls to Capital One Auto Finance, and their purpose. Are any of these similar to the reason you are trying to call?
Payment arrangement inquiry: "I did not know that I was behind on my payments because my payments are direct deposit."
- From a call lasting 13m 3s , Feb 9, 2025 7:33 PM
: ""
- From a call lasting 7m 29s , Feb 7, 2025 12:52 AM
: ""
- From a call lasting 46s , Feb 4, 2025 9:07 PM
: ""
- From a call lasting 1m 14s , Feb 3, 2025 4:52 PM
: ""
- From a call lasting 52s , Jan 31, 2025 5:58 PM
: ""
- From a call lasting 49m 26s , Jan 30, 2025 7:25 PM
: ""
- From a call lasting 15m 46s , Jan 29, 2025 1:56 AM
: ""
- From a call lasting 5m 14s , Jan 28, 2025 7:25 PM
: ""
- From a call lasting 53s , Jan 28, 2025 7:24 PM
Request for contract: "My gap insurance wants you guys to email me the retail installment sales contract."
- From a call lasting 5m 29s , Jan 27, 2025 10:28 PM