Capital One Auto Finance Auto Loans

Phone Number & Getting a Rep

Capital One Auto Finance Auto Loans number

800-946-0332
Toll-free·Calls Auto Loans·See main phone number & contact info
Q:

How do I talk to a human at this Capital One Auto Finance number?

A:Press 1, enter social security number, then wait. For existing loans
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-9pm EST. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Capital One Auto Finance Auto Loans?

A:The average hold time is 12 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

All Capital One Auto Finance customer service contact information

This is the #2 most popular Capital One Auto Finance phone number out of 4. Click above to go back to the main customer service number and other contact information, including Capital One Auto Finance email addresses, twitter handles, and live chat options.

More Capital One Auto Finance Customer Phone Numbers

Customer Service

877-817-7861
Main phone number · Toll-free · Mon-Fri 8am-9pm EST · Press # then enter your social security number ·

New and Used Financing Applications

800-689-1789
Toll-free · Mon-Fri 8am-9pm EST · Press 2, then 0 three times. Also had to enter last 4 digits of SS# ·

Fax Line

888-412-7543
Toll-free · Mon-Fri 8am-9pm EST · Fax number, just fax a note stating the request ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Capital One Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, enter social security number, then wait. For existing loans
Below are some clips we've found from Capital One Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Capital One Auto Finance. Please enter your thirteen digit account number. Or if you don't know it, press pound."
Excerpt from a call with Capital One Auto Finance
Tuesday, October 1, 2024 9:57 PM

What are the hours and when should I call?

Capital One Auto Finance operates the call center for this 800-946-0332 phone number Mon-Fri 8am-9pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 344 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Capital One Auto Finance is Wednesday. The most busy day to call is Friday, which averages 48% more phone calls by comparison. Again, this is based on a sample of 344 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Capital One Auto Finance is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One Auto Finance staffs the call center well on Wednesday.

Why call this Capital One Auto Finance number?

Below is a sample of recent calls to Capital One Auto Finance, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 15s , Oct 18, 2024 5:22 PM
: ""
- From a call lasting 3m 56s , Oct 10, 2024 7:23 PM
: ""
- From a call lasting 1m 43s , Oct 1, 2024 9:57 PM
: ""
- From a call lasting 20s , Sep 24, 2024 3:24 PM
: ""
- From a call lasting 27s , Sep 24, 2024 3:23 PM
: ""
- From a call lasting 3m 30s , Sep 18, 2024 12:12 AM
: ""
- From a call lasting 4m 51s , Sep 17, 2024 5:30 PM
: ""
- From a call lasting 15s , Sep 13, 2024 7:34 PM
: ""
- From a call lasting 1m 24s , Sep 7, 2024 3:41 PM
: ""
- From a call lasting 1m 18s , Aug 20, 2024 7:52 PM

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