Capital One Auto Finance Auto Loans Phone Number
Q:How do I talk to a human at this number?
A:Press 1, enter social security number, then wait. For existing loans
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 8am-9pm EST. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 6 minutes. The longest hold times are on Monday, and the shortest are on Thursday.
More Capital One Auto Finance Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Capital One Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, enter social security number, then wait. For existing loans
Below are some clips we've found from Capital One Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"If you don't have your account number, press pound.
Your account number appears on the top of your statement, and it is thirteen digits long.
Please enter the account number."
Excerpt from a call with Capital One Auto Finance
Tuesday, April 23, 2024 6:38 PM
What are the hours and when should I call?
Capital One Auto Finance operates the call center for this 800-946-0332 phone number Mon-Fri 8am-9pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 5,934 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Capital One Auto Finance is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 5,934 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Capital One Auto Finance is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One Auto Finance staffs the call center well on Monday.