California Franchise Tax Board Automated Assistance Line Phone Number

800-338-0505
Toll-free·Calls Automated Assistance Line·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Do not respond to prompts
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 324 minutes. The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #5 most popular California Franchise Tax Board phone number out of 5. Click below to go back to the main customer service number and other contact information:
California Franchise Tax Board's main customer service phone number

More California Franchise Tax Board Customer Phone Numbers

800-852-5711 - Customer Service
Main phone number · Toll-free · Press 1 (for Personal Income Tax), then 6 (for Any Other Information), then 2 (for General Tax Questions) · Please remain on the line, and your call will be answered in the order it was received.
916-845-4300 - Corporate Offices
Wait on the line for the next representative. · For inquiries regarding the Middle-Class Tax Refund payment, call 800-542-9332. If calling from an elected official's office, press 1. For classified accounts or your account, press 2. If calling on behalf of a client, press 3. For all other callers, press 4.
916-845-6500 - Taxpayer Services
Use prompts 1-6-2 for individual taxpayer questions · Please remain on the line, and your call will be answered in the order it was received.
916-845-7044 - Collection Resolution
Use prompts 1-4-0 · Inquiries regarding the Middle-Class Tax Refund payment, call 800-542-9332, or remain on the line and choose option 5. For employers who receive tax notices, press 1. For tax professionals and financial institutions, press 2. For individual taxpayers, press 3. For web self-serve options and how to register, press 4. For Middle-Class Tax Refund inquiries, press 5.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this California Franchise Tax Board phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not respond to prompts
Here is how our research team describes the way the California Franchise Tax Board phone system greets you: Please remain on the line, and your call will be answered in the order it was received.

What are the hours and when should I call?

California Franchise Tax Board operates the call center for this 800-338-0505 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 8,391 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California Franchise Tax Board phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California Franchise Tax Board staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call California Franchise Tax Board is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 8,391 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call California Franchise Tax Board is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this California Franchise Tax Board number, but it is also the day with the shortest hold times.

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